Forum Discussion
jc2
8 years agoSophomore
Gen 5 speeds are slowing down
When Gen 5 was first installed in April I was getting download speeds around 40Mbps. Now 3 months later it has slowed to 21 which is slower than the advertised 25. Called tech support and they said th...
- 8 years agoAedan,
My HT2000W modem is back up to speed. In the morning during bonus data hours l ran a speed test and it was still slow. I re-enabled the 5.0 Ghz network that I had disabled during all of the testing and troubleshooting and as usual it didn't show up on my computer but did on my phone. So l connected to the 5.0 network on my phone and ran a download speed test of 42Mbps! So l switched back to 2.4 on my phone and ran in the 40s. Went back to my computer on 2.4 network and had a download speed of 43Mbps. So really all that was done was disable 5.0, re enable and connect to 5.0 and switch back to 2.4 . Maybe the upcoming firmware update will help. Thanks to everyone for their help and patience.
jc2
Sophomore
Connected to the modem with a LAN cable and had download speeds of 40 Mbps. So l got my old Netgear router back out and had wifi speeds in the 40s. Tried resetting and unplugging the modem and download speed using the Hughesnet router will go no faster than 21Mbps. I would like to keep using the Hughesnet router. It had the same speed as the Netgear in the beginning. Any suggestions?
GabeU
8 years agoDistinguished Professor IV
In addition to what Aedan said, make sure that nothing else is connected to the 2.4Ghz WiFi at the same time and sapping your bandwidth (and speed) while running your speed tests. Other devices? Satellite TV receiver? Smart phone? One of those Smart Home doohickeys?
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