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Having Problems connecting to certain sites today.

Sophomore

Having Problems connecting to certain sites today.

The last hour or so I cant connect to Bing,Google and various sites. Cleaned cookies rebooted everything and its still happening

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Moderator

Re: Having Problems connecting to certain sites today.

Hi Bob,

 

Thank you for posting. I checked in our reports and it seems there is currently service degradation at your gateway, which is why you are experiencing this. I do apologize for the inconvenience. Our engineers are already working to address this and get you back online. I'll post back once I see an update on this case.

 

Your patience and understanding are much appreciated.

 

Thanks,
Liz

Did my post answer your question? Accept as Solution to help others find it faster.--------------------------------->

5 REPLIES 5
Distinguished Professor III

Re: Having Problems connecting to certain sites today.

@Bob5

 

I don't know if this will help, but it's worth a try...

 

https://community.hughesnet.com/t5/Tech-Support/Resolution-for-Connecting-to-Certain-Websites-Xbox-C...


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Highlighted
Sophomore

Re: Having Problems connecting to certain sites today.

Thanks for trying to help but I am gen 4 does not apply.

Distinguished Professor III

Re: Having Problems connecting to certain sites today.

Oops.  Should have asked that.  

 


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Moderator
Moderator

Re: Having Problems connecting to certain sites today.

Hi Bob,

 

Thank you for posting. I checked in our reports and it seems there is currently service degradation at your gateway, which is why you are experiencing this. I do apologize for the inconvenience. Our engineers are already working to address this and get you back online. I'll post back once I see an update on this case.

 

Your patience and understanding are much appreciated.

 

Thanks,
Liz

Did my post answer your question? Accept as Solution to help others find it faster.--------------------------------->

Moderator
Moderator

Re: Having Problems connecting to certain sites today.

Hi Bob,

 

The issue at your gateway has been cleared and service should be back to normal by now. If you're still having difficulty browsing, please try powercycling your HughesNet modem by unplugging the power cord from the powerbrick for at least 30 seconds before plugging back in. Let me know if all is well for you now.

 

Thanks,
Liz

Did my post answer your question? Accept as Solution to help others find it faster.--------------------------------->