Forum Discussion
NEW email Problem!
I can NOT send email from either Outlook, nor Macintosh mail, nor iPhone nor iPad. I can receive email just fine. It appears that all of my email clients are suddenly unable to log into the outgoin...
Hello,
Thank you for feedback. I understand this has been a long standing issue. With that said, I appreciate the information provided so far in response to my question. RobertOder I did not see your response, please be sure to provide the results for my previous question. This is one of our most critical questions we start with when troubleshooting email problems.
I should outright make clear there is no 'sysops/tech' to hop on here. We can escalate to our email vendor as we gather information about the problem to help facilicate a solution or get a better understanding of how to troubleshoot the issue. Generally we can do this a bit faster than a call center agent since we are in the corporate office and can directly communicate with the email vendor.
I also cannot send emails. I did get a reply that said to see outlook. I don't use outlook so I do not know what this means. The reply also stated these was a permanent response and to let hughesnet know they are on a block list. They attach a link to send but I don't know how to reach y'all by email. I took a screen shot but can't attach it here. Thanks
Hi armadillocj,
Thank you for bringing this to our attention. Since you do not use outlook, what are you using? Can you try to send the screenshot file to me via private message?
Thanks,
Amanda
I mainly use email on my android. I just choose my email that is y'all. When on my laptop I log in to my hughesnet account.
I cannot send any email at all right now. PLEASE fix this thing. If your vendor cannot get it to work, fire them and replace them with somebody else. Better yet, buy a software package and do it yourselves. No doubt you can do better than this.
