Forum Discussion
NEW email Problem!
I can NOT send email from either Outlook, nor Macintosh mail, nor iPhone nor iPad. I can receive email just fine. It appears that all of my email clients are suddenly unable to log into the outgoin...
Thank you very much, Robert. If you could post a picture of the pertinent part of the agreement (without revealing any personal info, of course), that'd be awesome. What year did you sign up with HughesNet? I think you said something somewhere but I can't find it right now, and I don't remember if you mentioned the year. Did you ever upgrade, like going from Gen 4 to Gen 5? That would start a new agreement and the new agreement would be the binding one.
I started with Hughesnet about 20 years ago, when I went out into the country. At that time, five emails were part of the service. I upgraded once, about 15 or more years ago. I never thought the newer upgrade was worth pursuing. I will dig it out, but be patient. I am at a satellite office (no pun intended) and I'll be back home in a week or so.
The internet service per se has been remarkably reliable - albeit a bit slow at times - but in the last few years the email has degraded tremendously.
I was with DirecWay, which turned into HughesNet (and this improved the service tremendously). I've been very happy with it and have had some issues every so often, though I've found the company to be responsive, a lot more responsive than others (looking at you, Verizon). I don't use the email, except for notifications, and so I haven't had problems with it. Once it stopped forwarding the notifications, but the issue got resolved.
No rush at all -- if you can share the old contract, that'd be super, but it's not a demand or anything. 😊 When you upgraded, the old contract was likely superseded by the new one.
I like Gen5, it's better than Gen 4, and I plan to upgrade to the new system (Gen 6?) when it's ready.
