Forum Discussion
Speed issues, can't stay on chat for Help
Last night DL was consistently under 1 mbps, up was 2.5 to 4 This morning, DL has ranged from sub 1 to 10. I have been on 4 chats and they just stop replying or disconnect. One rebooted modem a fe...
Hi bronccat,
Thank you for this information. I also noticed on your account that you've reached out to our corporate office, so yes, one of our corporate representatives will be in contact with you to address your concerns. I've shared this thread with him so that he has more details on the troubleshooting attempted thus far. I'll go ahead and close out this thread, as I'm sure our rep will provide you with a resolution.
Thank you for your cooperation and understanding.
-Liz
MrBuster I'm not using auto - I was running smaller tests before I was hooked to ehternet. Since 1143 (or whenever) I have been running 25 DL and 4 UL.
You can use that '@' sign like you did for me to notify folks -- also, she will probably check this thread this thread again on Monday.
I think maratsade just responding about the smaller tests that were recent, so I was not sure if maybe testmy was backing your size down. I think she will have what she wants with a good batch of these tests.
edit: I see maratsade responded before I was done typing....
the OP needs to get the sizes right or the testing may be rejected by the engineers; Liz is just a conduit. Hopefully the OP will get all the moving pieces right. :)
MrBuster wrote:
You can use that '@' sign like you did for me to notify folks -- also, she will probably check this thread this thread again on Monday.
I think maratsade just responding about the smaller tests that were recent, so I was not sure if maybe testmy was backing your size down. I think she will have what she wants with a good batch of these tests.
edit: I see maratsade responded before I was done typing....
