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bronccat's avatar
bronccat
Junior
6 years ago
Solved

Speed issues, can't stay on chat for Help

Last night DL was consistently under 1 mbps, up was 2.5 to 4 This morning, DL has ranged from sub 1 to 10. I have been on 4 chats and they just stop replying or disconnect. One rebooted modem a fe...
Performance
  • Liz's avatar
    Liz
    6 years ago

    Hi bronccat,

     

    Thank you for this information. I also noticed on your account that you've reached out to our corporate office, so yes, one of our corporate representatives will be in contact with you to address your concerns. I've shared this thread with him so that he has more details on the troubleshooting attempted thus far. I'll go ahead and close out this thread, as I'm sure our rep will provide you with a resolution.

     

    Thank you for your cooperation and understanding.

     

    -Liz

maratsade's avatar
maratsade
Distinguished Professor IV
6 years ago

She will know because she will check the URL to your results list.  And because she's an all powerful, all seeing entity. Or a magical pixie.  HN neither confirms nor denies.

 

 

 

bronccat wrote:

 

My question is - and not to be a smart**bleep** - but how will she magically know that I have run the tests "correctly" and know I am now worthy of a response?

 

OK, maybe I'm being a little smart**bleep**ed. 

 

bronccat's avatar
bronccat
Junior
6 years ago

maratsade  LMAO :heart:

I just meant, what would prompt her to check :smileyvery-happy:

 

MrBuster  10-4