Is there any way that my useage meter can update itself in real time? I keep it open on my PC which is near my TV & when I stream something on Netflix, the meter never changes until I close & re-open it or switch between screens. TIA
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Good morning,
Thanks for getting back to me! Try the following steps and let me know if it helps at all:
Please let me know if you don't see a certain setting or option.
-Amanda
My meter always updates in real time. I wonder why yours doesn't. Weird. I'm sure someone here will help you figure it out; hang in there.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
Hi El_Dub,
I may know what is going on here... Are you using a laptop or desktop and what operating system?
Desktop with Windows 10
@El_Dub wrote:Desktop with Windows 10
It should update periodically, say every 1-2 minutes or so. The modem polls your usage from the system every so often, and the app polls the modem every so often, albeit not necessarily at the same time.
The process cuts down on network congestion so everyone's not tying the system up with status pings.
If you need a more immediate update, just click on the area you're already on and it will force it to refresh the display with the most current data at the modem.
Good morning,
Thanks for getting back to me! Try the following steps and let me know if it helps at all:
Please let me know if you don't see a certain setting or option.
-Amanda
Worked like a charm. Thanks, Amanda!
Awesome, glad to hear!