Forum Discussion
GabeU
6 years agoDistinguished Professor IV
Video Data Saver control missing...
The Video Data Saver control is missing from both my Usage Meter and MyAccount site. I power cycled the modem in an attempt to bring it back, but without success. It went missing sometime with...
- 6 years ago
Hi Gabe,
It's fixed! If you see otherwise, just let us know. :)
gaines_wright
6 years agoTutor
ROTFL! You must have forgotten to knock on wood!
- GabeU6 years agoDistinguished Professor IV
Perhaps, but my issue just started. They'll likely fix it quickly.
- Liz6 years agoModerator
Hi Gabe,
You might've already seen this in another customer's thread, but since yesterday evening, we've received reports of intermitted issues with the Video Data Saver, so our engineers are already working to resolve this. Your patience and understanding are much appreciated.
- Liz6 years agoModerator
Hi Gabe,
It's fixed! If you see otherwise, just let us know. :)
- GabeU6 years agoDistinguished Professor IV
I actually meant to reply in this thread to say that it's now working, but forgot to do so after replying in the other on Wednesday.
All is well. :)
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