Forum Discussion

john12's avatar
john12
Junior
5 years ago
Solved

slow speed

 Slow in S.C tonight
Performance
  • john12's avatar
    john12
    5 years ago

    new modem,Problem solved,Moden done the trick.Happy camper now

GabeU's avatar
GabeU
Distinguished Professor IV
5 years ago

john12 

 

If you're testing for troubleshooting purposes, please follow these instructions.  Only results from tests run as instructed will be accepted by the HughesNet reps in this support community.

john12's avatar
john12
Junior
5 years ago

will not run a 12 mb test,after about 3mb it stops and this comes up (Secure Connection Failed) Tried three times.

    • john12's avatar
      john12
      Junior
      5 years ago
       0.0.0 -- Fully operational
      • maratsade's avatar
        maratsade
        Distinguished Professor IV
        5 years ago

        Looks like the HughesNet reps may have to intervene and check your system from their side. Might be an issue related to your beam or gateway.  

         

        john12 wrote:
         0.0.0 -- Fully operational