Forum Discussion
slow to no speeds
Someone told me to start my own topic so her goes. Several months ago I had the same problem and talked and texted till I was blue in the face. Finally got escalated to the top and Bingo it was per...
Robert,
Thank you for the update. I am glad to hear it seems to be improving. I will keep an eye out for your response on Monday. Have a great weekend.
Thanks,
Felicia
Robert,
After further investigating, I believe we need to get a tech out to replace the radio. Please see your private messages for further detail.
Thanks,
Felicia
Thank you so much for the response I had my fingers crossed. Right now it is raining since this morning and I take my chances gettin on. Now how do I get personal messages
Bobert
BTW will they have a modem with them? And Friday should be clear.
Robert
Robert,
You are welcome! It will be in the top right corner, looks like a little envelope.
Thanks,
Felicia
Robert,
I did not see any issues with the modem itself, but they might have one with them.
Felicia
Thanks so much for your help. That is probably the problem. I hope u read my last chat with a Koan Kelly and what she said to me. I really appreciate you and the others in the community.
Robert
Felicia,
Thanks to you the installer showed up with new radio installed it and Hughes said I needed a Modem and it was installed. Too early to tell but seems faster and more responsive. The speeds are higher but still start and stop. I let you know Monday whats going on.
Appreciate Ya
Robert
Robert,
Thank you for the update. I am glad to hear it seems to be improving. I will keep an eye out for your response on Monday. Have a great weekend.
Thanks,
Felicia
Major Kudos to felicia as she is the one. Right now I have service that I have become accustom to from Hughes.
Thanks Felicia for working with me and being so nice.
Robert
Robert,
I am very happy to help out! I really appreciate the compliment! :)
