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Modem Isolation Test Macro?

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GabeU
Distinguished Professor IV

Modem Isolation Test Macro?

Is there an updated Modem Isolation Test macro since the Photobucket debacle?  I know I can simply copy and paste it from another post, which I just did for a reply, but is there a new macro?  Thanks.  

 

And if there is and I missed it...derp on me.  😛

1 ACCEPTED SOLUTION
C0RR0SIVE
Associate Professor

<p>Please perform the following test outlined in the graphic below, this is known as an isolation test and will help determine whether the issue is with Hughesnet or your&nbsp;local network.<br><br><img src="http://i.imgur.com/P2hSeDN.jpg" border="0" alt="photo P2hSeDN.jpg"><br><br>1: Take a screen capture of the Status Meter<br>2: Disconnect the LAN cable from the modem. &nbsp;If on the HT2000w, please disable wifi as well.<br>3: Note the date and time of the disconnect, it is best when doing step two, to also capture the time displayed on your screen.<br>4: Leave the LAN cable disconnected from the modem for several hours, Hughesnet recommends doing this overnight, or during the day while at work.<br>5: Reconnect the LAN cable to the modem.<br>6&amp;7: Take a screen capture of the Status Meter with the clock displayed on your computer.<br>8: Post your screenshots to the community.<br><br>Please be aware, if you downloaded any large files just prior to this test, or if the disconnect was for an extensive time period, some usage may appear to have occured, but should be&nbsp;rather negligible.&nbsp;<br><br></p>

>.> HAPPY NOAW? -.-

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11 REPLIES 11
MarkJFine
Professor

Another reason why I think there should be a standard set of FAQ links to refer people to instead of macros.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
GabeU
Distinguished Professor IV


@MarkJFine wrote:

Another reason why I think there should be a standard set of FAQ links to refer people to instead of macros.


That's actually not a bad idea.  Has anyone ever suggested this to the mods?  

 

I don't imagine it would be too difficult to add an FAQ section with locked sticky posts concerning the Isolation test, speed test, Web Acceleraton control, etc.  After all, they added the General Discussion section pretty easily.  

maratsade
Distinguished Professor IV

We should tag the mods on this ---- @Liz@Amanda

They know, but with all that's going on it's probably not high on the priority list.

Might be easier on them if we drafted a few off-line so they could be ready to go when they're ready.

If there's a master list of what we've been using as macros, we could start with updating them first.

The only recommendation I have is that they should be really short, concise, and to the point because most people don't want to read a lot - plus it's easy to go 'circular' on a lot of these things.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
maratsade
Distinguished Professor IV

Sounds good, Mark.

GabeU
Distinguished Professor IV

@MarkJFine

 

Definitely.  They've got higher priorities right now, no doubt.  

 

The only macros I have at this point are the WAC and speed testing, but nothing more.  Really, for the most part, all I need to complete what's used most is the Modem Isolation Test.  I have a specific post pegged for that so I can copy/paste, and that works fine for the interim.  

Thanks folks, this is a good idea. I've bookmarked this thread to come back to later.

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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GabeU
Distinguished Professor IV

Thanks, Liz!  🙂

C0RR0SIVE
Associate Professor

<p>Please perform the following test outlined in the graphic below, this is known as an isolation test and will help determine whether the issue is with Hughesnet or your&nbsp;local network.<br><br><img src="http://i.imgur.com/P2hSeDN.jpg" border="0" alt="photo P2hSeDN.jpg"><br><br>1: Take a screen capture of the Status Meter<br>2: Disconnect the LAN cable from the modem. &nbsp;If on the HT2000w, please disable wifi as well.<br>3: Note the date and time of the disconnect, it is best when doing step two, to also capture the time displayed on your screen.<br>4: Leave the LAN cable disconnected from the modem for several hours, Hughesnet recommends doing this overnight, or during the day while at work.<br>5: Reconnect the LAN cable to the modem.<br>6&amp;7: Take a screen capture of the Status Meter with the clock displayed on your computer.<br>8: Post your screenshots to the community.<br><br>Please be aware, if you downloaded any large files just prior to this test, or if the disconnect was for an extensive time period, some usage may appear to have occured, but should be&nbsp;rather negligible.&nbsp;<br><br></p>

>.> HAPPY NOAW? -.-

lol

Given time, I'll create some new ones relating to email (re: spam, server blocks, etc.), usage meter, Mac-specific stuff and other things I typically jump in on.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
GabeU
Distinguished Professor IV

@C0RR0SIVE

 

Well, thank you.  It's about time, ya lazy bum!  😛