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Hi, I work from home 2 days a week. I work for a hospital which requires production. My production is suffering when I work from home. I have to have VPN in order to remote into my computer at wo...
They may not have known that you would need to use a VPN. When using a VPN with HughesNet the speed can take a big hit. Did you ask them if using a VPN worked with HughesNet? If you did, they should have told you about the possible issues with it.
I'm sure the reps will have your sales call pulled and listened to in order to determine if the sales person set appropriate expectations.
The reps are on M-F from approximately 8AM to 5PM EST, so you should hear from one soon.
