"sales call review" to be performed my account

 Are you sure you heard correctly? If your phone is connected to the HughesNet via wifi and it's using the wifi to connect to the internet, what service did you think it was getting the internet from? It's not getting it from your phone provider. Also, if you have your phone set for wifi calling (which doesn't work well on satellite internet because of latency issues) it too is using your wifi data.

Secondly, your HughesNet high-speed data package has nothing to do with losing wifi - the wifi signal between your phone and the modem is completely different from internet signal between the modem and the satellite (etc.). Loss of wifi is more due to being too far away from the modem. Also, it's rather standard for salespeople to explicitly explain how the speed is throttled down once the high-speed data is used up for the period.

"Requesting a sales call review due to being mislead and to have my contract terminated without cancellation fees."

If  you're a residential (as opposed to business) subscriber, and your sales call was within 3-4 months, the mods here can pull it and check what was said.  Turnaround tends to be about 7 business days, and they contact you about the results using  private message, on this site. 

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yamilking wrote:

My understanding of data usage is from my cell phone usage ~~ that as long as I was connected to WiFi, I was NOT using data.  Today, I received a phone call from HughesNet to an email survey in which I expressed dissatisfaction with HughesNet service ~~ specifically frequent loss of WiFi connection.  I was shocked at what I learned ~~ that I used up my 20 GB/month allowance and as a result my speed decreased to less than 2 MB/sec causing the frequent loss of WiFi.  I was also shocked to learn that w/ HughesNet I consume data while WiFi connected.   

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WiFi is nothing more than a connection method.  It's the wireless alternative to a direct LAN (Ethernet) cable connection.  Any internet activity performed while using a device that is connected to the HughesNet modem via WiFi will use your HughesNet data, just like if the device were connected to the HughesNet modem via LAN cable.

With this said, though I'm sure the sales call review Liz is working on will cover whether the high speed data cap was explained to you, it may not include any discussions concerning WiFi, or a lack thereof, as the sales reps aren't responsible for explaining how WiFi works or that using devices connected via WiFi use internet data.