@maratsade wrote: "I’m assuming you are an employee for HughesNet or just like to make comments to customers" This is a peer-to-peer site, where subscribers help other subscribers. The HughesNet staff get involved in cases when access to certain information (such as customer records) is needed. Mark explained why the thread would have been closed; that's appropriate and you may not have had a reply from a mod at all regarding this, since a fellow subscriber can provide that reply. Subscribers coming to this site should expect replies from other subscribers first, and from HughesNet staff (you will recognise them because they have MOD next to their handle) later, if the peers can't help. The HN staff will be back Monday, and if they have an update for you, they'll be sure to post it. WOW
... View more