About ecoalex2

Yep 58 installed, has been for a while. My bad. So I did a modem reboot, problem solved.   The old axiom - always try a reboot first.;)     ... View more

I am using Firefox 59, it has worked well until Sunday. The page also doesn't load with Chromium browser. Is it just my modem?     ... View more

For the 2nd night in a row, I have great speed. Why me? Something has changed for me anyways:). Test- 158 Mbs file dwnload 43.Mbs speed.   http://testmy.net/quickstats/ecoalex   ... View more

Sunday nite 9Pm Speed test 97Mbs file 38Mbs. Something , advertised speed on a Sunday nite? Unheard of. http://testmy.net/quickstats/ecoalex ... View more

So they slow your FAP when you are getting under1Mbs.Nice 🙂 It sure isn't what you signed up for eh? I too noticed 10 Mbs with Gen 4 lasted longer than 20 Mbs Gen5 .The meter seems different. ... View more

I haven't noticed the sub Gateways only 01 to 03 no 011 etc. The question is what changed 2 months ago? Up to then Gen5 was great, even under FAP. At 2.8 FAP video streams didn't buffer. Now with 4-7 Mbs speeds streaming videos buffer sometimes.It seems the packet compression isn't working I will FAP today, and will take some speed tests. What changed? is the question. ... View more

What explnation would there be for not everyone in Beam 55 having the problem? Don't we all have the same software, settings, hardware? When an update is sent out, wouldn't this give all the same settings? ... View more

Alan- my bad the 2 posts are different.Thanks I see when I rebooted the modem , I went from 9Mbs Gateway #3 to less than 1Mbs Gateway#1. This at 7:50 Am 11.17.17 . IO never had Gateway#1 before. it was really slow. I'll reboot again and try another Gateway. Thanks for your info., why some are not having problems, seems strange, I believe the Gateway makes a difference., at least from my data.It's too bad, as Gen5 was so great until almost 2 months ago. Hope the bird is ok, lots of radiation and junk flying around up there. ... View more

Original post (probably deleted)  I have others tho. Hi ecoalex2,   HughesNetSucks4 (New Member) posted a new reply in Tech Support on 11-15-2017 01:27 PM :     Re: New Gen 5 owner in Northern California (slow as molasses)   As you will see if you google HughesNet or go to twitter, you're not alone with your slow speeds or dissatisfaction. I was lied to in order to sign a contract, and my speed was slow from the start. It never got better and I doubt it will for you, either. Good luck getting this company to do anything to fix it. Test after test showed my internet was super slow, yet they offered no solution and would not allow me out of my contract. I finally had lines dug and buried from town as a last resort. Cancelled my service yesterday. They were rude and slapped me with a cancellation fee of $325. So, I feel your pain. Good luck. Don't give up. Hold them accountable. What they do is not ok! ... View more

Example of a double email I received -.   #1 As you will see if you google HughesNet or go to twitter, you're not alone with your slow speeds or dissatisfaction. I was lied to in order to sign a contract, and my speed was slow from the start. It never got better and I doubt it will for you, either. Good luck getting this company to do anything to fix it. Test after test showed my internet was super slow, yet they offered no solution and would not allow me out of my contract. I finally had lines dug and buried from town as a last resort. Cancelled my service yesterday. They were rude and slapped me with a cancellation fee of $325. So, I feel your pain. Good luck. Don't give me. Hold them accountable. What they do is not ok!   #2 As you will see if you google HughesNet or go to twitter, you're not alone with your slow speeds or dissatisfaction. I was lied to in order to sign a contract, and my speed was slow from the start. It never got better and I doubt it will for you, either. Good luck getting this company to do anything to fix it. Test after test showed my internet was super slow, yet they offered no solution and would not allow me out of my contract. I finally had lines dug and buried from town as a last resort. Cancelled my service yesterday. They were rude and slapped me with a cancellation fee of $325. So, I feel your pain. Good luck. Don't give up. Hold them accountable. What they do is not ok! ... View more

The double emails are from multiple posters. The emails are identical. Thanks ... View more

Beam 55- I have the opposite problem- I am sent 2 posts in my emails on the same post.How is this fixed? Also the constant logging in is an inconvience I always have the same IP address. I preferred the old forum format, you could edit posted posts, and your IP address was recognised , so you didn't always have to log on to post.Now,iIf I post in the Am, and again in the afternoon, I have to log on again.   This is small taters compared to the speed problem.Gateway #3 seemed to be better the last day, I didn't have to switch Gateways. ... View more

So each Beam has it's own code?  Wow. Does each Gateway have code too? Code gets corrupted, it happens, That expains how we were going along just fine for many months, then..........   It's Jenga how it all works 🙂   ... View more

Alan - I copied this IP Gateway Association State Associated (Data IPGW - J2GIL055HNSIGW0104)       Is this what you asked for? ... View more

Thanks Alan for your info. I start out at 32 Mbs or so around 7 Am, then the service degrades during the day, then at nite I must reboot the modem to get about 3 Mbs, sometimes it doesn't remedy the unusable to slow but usable. I have the 2nd, or 3rd tier plan.- 38 Mbs speed max, I see that early Ams then no more during the day, I use the 44Mbs Testmytest file load.. I just rebooted the modem after 3 - 1Mbs speed results, After the reboot- 16Mbs.. I know it will degrade again, probably have to reboot the modem again about 7 Pm.   I am curious as to your evening speed tests , as mornings for most on Beam 55 is the highest speed, then it consistanly degrades.   What is your take on the problem?   A 200 Mbs test is too long for me, it would take  minutes..   Thanks again 😉 ... View more

Beam 55 Mt Ranch, Ca. 10.22.17 11:00 Am Pst Unusable last nite, graphics wwouldn't load, 38 Mbs at 7 Am Sunday Morn, now 3 Mbs. Almost modem reboot time. There are satellite problems I read, more subscribers on other Beams affected.. I am curious if Alan (ElDorado Sat) is having problems also? http://testmy.net/quickstats/ecoalex   ... View more

Beam 55 10.19.19 8Pm Reboot Magic Why does a modem reboot sometimes fix slow speeds? Above Red Line speeds after reboot..   ... View more

Beam 55 Mt Ranch , Ca An ordeal to post at 5:30 Pm Thursday.. I had mid 20's Mbs for most of the day , now mid to just 2 Mbs .I expect speeds to degrade more. I am not in FAP.   http://testmy.net/quickstats/ecoalex ... View more

Beam 55 Mt Ranch, Ca   Hi Alan , yes I'm having a degradation of service after a great start with Gen5 . I had the advertised for my tier speeds - 30+mbs , with FAP and 2.9 Mbs it was still usable, video streaming as ok ,until 2 weeks ago, as the other subscribers, then it slowly degraded, last nite for a time it was unusable. What hapenned to Beam 55 is the question ? It seems it is getting worse, not better for me, and sporatic from others comments. Hope they figure it out soon. I couldn't log on to comment last nite it was so bad.   ... View more

Good News Alan, Hope they can get the rest of Beam 55 up to what we had.;) ... View more

Hi Liz- I am using the 21 Mbs dwnload . Thanks ... View more

I seem to be the next victim. The service was unusable for an hour last nite, I rebooted the modem - no help. This morming I usually have 30+ Mbs speed, now in the 20's.. This is a disappointment after a great service until 2 weeks ago. Now sometimes unusable. What changed? Data- http://testmy.net/quickstats/ecoalex ... View more

Hi Liz My speeds are still poor , as you noted I am not Fapped now.. Thanks for your help 🙂 ... View more

Beam 55 here, my Bonus speeds are 1/3 what they were. My FAP speed is 1.7 Mbs It appears the fix isn't working for me. What hapenned 2 weeks ago is the question? Can I expect better speeds? I had 34 Mbs Bonus speed until now.   ... View more