Forum Discussion

Ardy's avatar
Ardy
New Poster
6 years ago

Bandwidth problems.

While watching Amazon on TV, I am getting low bandwidth and I am unable to continue watching.

My TV is connected via Wi-Fi

My service plan usage has 10%,  BUT  - bonus zone - has 99%  41.0 MB available.

Why won't the usage switch to the bonus zone and let me watch Amazon streaming video?

 

 

bandwith
bonus zone
Performance
usage
  • maratsade's avatar
    maratsade
    6 years ago
    BirdDog wrote:

    Amazon can be pretty sketchy because a lot of their video is only HD and does not adapt to the user end speed. 

     

    If you're watching on their site, you can downgrade the video quality to "Good," which uses about 380 MB per hour. I've tested this and it works.  The app doesn't have a way to downgrade the video quality that I could see.  

  • BirdDog's avatar
    BirdDog
    Assistant Professor
    6 years ago

    Amazon can be pretty sketchy because a lot of their video is only HD and does not adapt to the user end speed. You can try pausing the Video Data Saver option accessible through the status meter.

     

    Bonus Time data is only used during 2-8AM.

     

    Be aware streaming HD is going to use a lot of data.

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      6 years ago
      BirdDog wrote:

      Amazon can be pretty sketchy because a lot of their video is only HD and does not adapt to the user end speed. 

       

      If you're watching on their site, you can downgrade the video quality to "Good," which uses about 380 MB per hour. I've tested this and it works.  The app doesn't have a way to downgrade the video quality that I could see.  

      • BirdDog's avatar
        BirdDog
        Assistant Professor
        6 years ago
        maratsade wrote:
        BirdDog wrote:

        Amazon can be pretty sketchy because a lot of their video is only HD and does not adapt to the user end speed. 

         

        If you're watching on their site, you can downgrade the video quality to "Good," which uses about 380 MB per hour. I've tested this and it works.  The app doesn't have a way to downgrade the video quality that I could see.  

        I didn't know they added that as don't watch that much Amazon streaming, nice they did. Since I usually watch casting from the app wouldn't do me any good, wonder if built in smart TV app allows it. Will have to check.