Forum Discussion

Ryan11433's avatar
Ryan11433
Junior
4 years ago

data token question

Right now I have 164.3 GB data tokens in total that I have been building every month with 25 GB data token sometime more. Is there a limited amount?
Performance
  • Liz's avatar
    Liz
    4 years ago

    Hello Ryan,

     

    Thank you for posting and starting an interesting discussion. To put things to rest, I floated your question to our top tech person and he confirmed that only ~7% of our subscribers are on the 50 GB plan, so there's not much market demand for a higher plan. Not so say we won't ever roll out new plans, but should that be in the works and we're allowed to annouce any new plans, you'll hear about it.

     

    -Liz

Ryan11433's avatar
Ryan11433
Junior
maratsade wrote:

I don't think so, but keep in mind that if you ever cancel and still have tokens, the tokens have no value, so you don't get any money back.

At the moment I'm not looking forward to cancel and I was Comcast Business user that have limited us at 250 GB cap per month when I used to live in Jacksonville until 06-15-2019. HughesNet does not offer a plan that is more than 50 GB. Of course they have broken the pricing agreement that my service plan was 99.99 per month until 01-28-2022 that go up to 149.99 but they instead this year. Very strange huh?

GabeU's avatar
GabeU
Distinguished Professor IV
4 years ago

Ryan11433 

 

Are you sure the discount was for the whole 24 months?  Normally the higher the discount, the shorter the term, and a $50 discount, which is significant, would normally only be for 12 months.  If you still have a copy of the offer I'm sure they'd honor it. 

 

BTW, HughesNet does offer Business plans with higher data thresholds, but they can be considerably more expensive.  Still, you may want to look into it if you're buying a lot of Data Tokens.  Also, don't forget that Data Tokens are non refundable, so if you cancel your service at some point, but still have a lot of unused Tokens, you won't get refunded for them.

  • Ryan11433's avatar
    Ryan11433
    Junior
    4 years ago
    GabeU wrote:

    Ryan11433 

     

    Are you sure the discount was for the whole 24 months?  Normally the higher the discount, the shorter the term, and a $50 discount, which is significant, would normally only be for 12 months.  If you still have a copy of the offer I'm sure they'd honor it. 

     

    BTW, HughesNet does offer Business plans with higher data thresholds, but they can be considerably more expensive.  Still, you may want to look into it if you're buying a lot of Data Tokens.  Also, don't forget that Data Tokens are non refundable, so if you cancel your service at some point, but still have a lot of unused Tokens, you won't get refunded for them.


    I do have a copy on a paper but they hide the 50 dollars credit remaining left (I tried to take a picture of recurring charges but I see that I cannot upload the picture to show it to you on this site. It shows promo service credit status active amount -50.00 cycle start 02-10-2020.) and I can’t find a copy that shows until 01-28-2022 but it did say until 01-28-2022 for 99.99 on My Service Plan (hughesnet.com). I do still have promo service credit but it was 0.00 instead of 50.00 on today invoice.

      • Ryan11433's avatar
        Ryan11433
        Junior
        4 years ago
        maratsade wrote:

        I don't think so, but keep in mind that if you ever cancel and still have tokens, the tokens have no value, so you don't get any money back.

        Thanks for the note. :)

         

        I just wanted to post that I've stopped purchasing data token per month until I only have around 50 GB data token left. Right now is at around 132.9 GB left. I really have purchased about 16 of 25 GB data token and that is 400 GB in total (16 x 75 = 1200 worth) under this 50 GB service data plan since last year in Feburary 2020.

         

        HughesNet does support this. I really wonder why HughesNet does not offer more than 50 GB data service plan for Residential subscribers yet.