Forum Discussion
Invalid OpenID or Credentials
Hello,
I just got an update that the mapping is complete and just checked it myself to verify there is indeed actual account information showing. Can you give it a look when you have time? Please do not attempt to delete any of your e-mail accounts while logged in, if you need something done for them please message me privately.
Thank you
Amanda
Thank you, I am following up with the team right now to have them look again.
Amanda,
Please continue to follow-up.
There is no progress on solving the problem of Invalid Open ID or Credentials.
On the phone yesterday Evelyn from "Advanced Technical Support" told me Hughes has no department that has "internal database technicians". She also told me there is no permanent solution for "Invalid Open ID or Credentials".
Amanda, you are my only hope. Keep open case #112941243.
Keep talking to me about what is going on. Either they can fix it or they can't. Sure would like to know.
Can an "internal database technicians" call me to give me an answer?
I hope this reply is sent as a private message, as it is replying to a private message.
Thank you.
ctpowers
ctpowers wrote:I hope this reply is sent as a private message, as it is replying to a private message.
Thank you.
ctpowers
When you want to reply to a private message from someone, make sure to click on the title of the private message to fully open it. This will take you to the message body, which will look similar to the picture below. Short private messages (three lines or less) can be fully read without needing to open them, but to be able to reply to them they need to be opened. Then, to reply to the private message, click "Reply" on the bottom right of the message body.
Then, after typing your reply, click "Send Message".
Hi ctpowers,
We'll address Evelyn directly. As we are in the corporate office, we are privy to information that they may not be, which is the case in this situation. I've asked for an update and hope that I receive something today. I will try to keep you updated more often.
Thank you
Amanda
Hello,
I just got an update that the mapping is complete and just checked it myself to verify there is indeed actual account information showing. Can you give it a look when you have time? Please do not attempt to delete any of your e-mail accounts while logged in, if you need something done for them please message me privately.
Thank you
Amanda
Amanda,
I think you are the most wonderful person in the world right now!
yes, my account now shows proper info - problem of "Invalid OpenID or Credentials" is mostly solved!
However, there are two more things to fix. Is this a private message?
If not, please tell me how to send you a private message.
I thought I did as GabeU instructed for private, butit wasn't last time.
Thank you.
ctpowers
This is not a private message. To send one, click on the person's name, and then click "Send a Message."
