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Speed issues, can't stay on chat for Help
Last night DL was consistently under 1 mbps, up was 2.5 to 4 This morning, DL has ranged from sub 1 to 10. I have been on 4 chats and they just stop replying or disconnect. One rebooted modem a fe...
Hi bronccat,
Thank you for this information. I also noticed on your account that you've reached out to our corporate office, so yes, one of our corporate representatives will be in contact with you to address your concerns. I've shared this thread with him so that he has more details on the troubleshooting attempted thus far. I'll go ahead and close out this thread, as I'm sure our rep will provide you with a resolution.
Thank you for your cooperation and understanding.
-Liz
The following page load timer seems to work well with Firefox....
Liz
$&,@,@ well my lengthy reply disappeared so I'll have to redo all of that later.
I'll say this in response to everything:
1) None of these devices have any issues anywhere else in the world except for on this network.
2) I have tried most all of this - I have even tried another wireless router
3) My phone is UTD according to my phone. Android agrees.
4) ALL THAT REALLY MATTERS IS THAT MY LAPTOP, CONNECTED VIA ETHERNET IS DL WELL BELOW 1MBPS!!!
This is ridiculous. There can't be any better proof that there is a real issue than what I have provided with the logs thus far. All of the other discussion about different devices and URLs is completely wasting my time.
$&,@,@ well my lengthy reply disappeared so I'll have to redo all of that later.
I'll say this in response to everything:
1) None of these devices have any issues anywhere else in the world except for on this network.
2) I have tried most all of this - I have even tried another wireless router
3) My phone is UTD according to my phone. Android agrees.
4) ALL THAT REALLY MATTERS IS THAT MY LAPTOP, CONNECTED VIA ETHERNET IS DL WELL BELOW 1MBPS!!!
This is ridiculous. There can't be any better proof that there is a real issue than what I have provided with the logs thus far. All of the other discussion about different devices and URLs is completely wasting my time.
