Forum Discussion

eagle23's avatar
eagle23
New Poster
5 years ago

Very slow speed

After following Liz's instructions to use testmy.net with 25MB downloads at differing times of day, ssid's for 2.4 and 5GHz disabled, and using ethernet connection, speeds are averaging around 400kbp...
Performance
  • Liz's avatar
    Liz
    5 years ago

    Good morning eagle23,

     

    Thank you for the clarification, you're on the right track trying to do an audio only Zoom meeting. Here are additional tips to try: https://hninfo.us/worktips

    Please let me know if isolating the device running Zoom makes any difference in doing an audio meeting.

     

    Your cooperation, patience, and understanding are much appreciated.

     

    Thanks,

    Liz

eagle23's avatar
eagle23
New Poster

I forgot to note that our meetings are mid- to late in the month, and my Hughesnet start date is the 28th, so with just my 10GB/mo at full speed, I probably am out of full speed GB. So I will try a Zoom test before the full speed data runs out. Buying tokens should solve this if that works, for the meetings.

 

It's just that the testmy.net results were within the 10GB full speed data yesterday, with poor average speed. That is why I posted.

Liz's avatar
Liz
Moderator
5 years ago

Good morning eagle23,

 

Thank you for the clarification, you're on the right track trying to do an audio only Zoom meeting. Here are additional tips to try: https://hninfo.us/worktips

Please let me know if isolating the device running Zoom makes any difference in doing an audio meeting.

 

Your cooperation, patience, and understanding are much appreciated.

 

Thanks,

Liz