Since the morning of August 11th, ive been having severe speed issues. I barely get more than 20kbs when downloading, im having a lot of trouble loading anything on Facebook, cant use Youtube, so for...
Its been running well since Monday, but its just now(or within the last hour) started the slowness again, my download speed on the testing site went from 322kBs to 29kBs!
I entered the FAP condition yesterday though, and before then it was running fast as the test shows, so I definately think this is something on the outside of my set up. But never know of course!
Glad I'll have my full data back in the next day or two, but it was doing this crazy slow mess even when I still had data during the bonus zone time(and of course, during the bonus time!). Would this indicate an overload of people in the area? The only internet running devices right now are the Dish Hopper that shouldnt be doing anything, and that aforementioned printer, so I dont think I have a data leech hiding anywhere, and since it worked fine while I had the data token, it must not be anything to do with my modem or dish itself.
Hopefully it'll resolve itself soon though!
Edit: Just to note, on the last test that showed 29kB/s, I only did a 1MB download since the slowness hit, noticed that a forum was loading like it just woke up in 1994, gonna do some 3MB ones. Also nothing of note happened before it went back to the crazy slow. I was watching youtube videos in low quality this morning, but I wasnt at the computer or any internet device when the slowdown began. Also my state code is 24.1.1 Download Throttled
Thanks for the update, Danny89. There are times when heavy traffic demands will slow down your browsing performance but our network engineers are continually assessing service performance metrics and adjusting parameters to accommodate the increasing demand for internet bandwidth.
Not sure when it started running correctly, but its been running well since yesterday, and my data turns over at midnight so that should work fine!
At this point with how its been going and what testing has been done, is it safe to assume that its not an issue with my equipment, or an issue with the entire Hughes system(communications with the satellite or something wrong at the ground station), and just that theres a heavy overload going on at certain times?
Its absolutely brutal, but if there is an overload, thats all there is to it
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speed issues, is there an issue at Hughes?","id":"message:134459","revisionNum":3,"repliesCount":24,"author":{"__ref":"User:user:47156"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:134459"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:134459"},"body@stripHtml({\"truncateLength\":200})":" Since the morning of August 11th, ive been having severe speed issues. I barely get more than 20kbs when downloading, im having a lot of trouble loading anything on Facebook, cant use Youtube, so for...","body@stringLength":"2179","rawBody":"
Since the morning of August 11th, ive been having severe speed issues. I barely get more than 20kbs when downloading, im having a lot of trouble loading anything on Facebook, cant use Youtube, so forth for so on. The last speed test ive done using the speed test on this site says my download speed was 0.35, and upload was 2.36. Im out of data in the day time, but ive still got about 3GB of night time data, as in, as I post this. I was barely able to get to this website
Ive rebooted my modem several times from the control panel, and ive unplugged it, let it sit for 10 minutes, and replugged. No improvement. My signal strength is 105 as I post this, there are no weather issues in my area, and my modem is looking perfectly fine, as in, no strange lights or anything
Furthermore, on the morning of the 13th after about 10AM, it picked up speed and ran at normal speeds. Having the same issues on another computer thats directly plugged into the modem. I havent tried using other online devices to check it though!
So is there maintence or issues at Hughes?
Thanks for your time! Hope this can be fixed, this is barely better than dial up right now
Heres my speed stats, im doing further testing! At this point, as suggested, ive stopped doing the testing since im in FAP condition, and with the 25MB size, its not even downloading. Speeds are at 40kB/s, and theres a lot of issues connecting. Still no obvious issues with my modem, and the speeds are the same using wifi or a wired ethernet connection, and ive tested on multiple devices and multiple browsers. The issue started sometime last week, and was fairly transitory, but became worse. On Saturday morning, when I made this topic, it fixed itself until 4AM Monday morning, after a storm rolled through. My current state code as of this edit is 24.1.1, but I had data during the beginning of the slowness issues so that should not be the issue. Hope we get some investigation going soon!
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Thanks for the update, Danny89. There are times when heavy traffic demands will slow down your browsing performance but our network engineers are continually assessing service performance metrics and adjusting parameters to accommodate the increasing demand for internet bandwidth.
Thanks for the update, Danny89. There are times when heavy traffic demands will slow down your browsing performance but our network engineers are continually assessing service performance metrics and adjusting parameters to accommodate the increasing demand for internet bandwidth.
\n\n
\n\n
-Liz
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Its been running well since Monday, but its just now(or within the last hour) started the slowness again, my download speed on the testing site went from 322kBs to 29kBs!
I entered the FAP condition yesterday though, and before then it was running fast as the test shows, so I definately think this is something on the outside of my set up. But never know of course!
Glad I'll have my full data back in the next day or two, but it was doing this crazy slow mess even when I still had data during the bonus zone time(and of course, during the bonus time!). Would this indicate an overload of people in the area? The only internet running devices right now are the Dish Hopper that shouldnt be doing anything, and that aforementioned printer, so I dont think I have a data leech hiding anywhere, and since it worked fine while I had the data token, it must not be anything to do with my modem or dish itself.
Hopefully it'll resolve itself soon though!
Edit: Just to note, on the last test that showed 29kB/s, I only did a 1MB download since the slowness hit, noticed that a forum was loading like it just woke up in 1994, gonna do some 3MB ones. Also nothing of note happened before it went back to the crazy slow. I was watching youtube videos in low quality this morning, but I wasnt at the computer or any internet device when the slowdown began. Also my state code is 24.1.1 Download Throttled
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Its been running well since Monday, but its just now(or within the last hour) started the slowness again, my download speed on the testing site went from 322kBs to 29kBs!
I entered the FAP condition yesterday though, and before then it was running fast as the test shows, so I definately think this is something on the outside of my set up. But never know of course!
Glad I'll have my full data back in the next day or two, but it was doing this crazy slow mess even when I still had data during the bonus zone time(and of course, during the bonus time!). Would this indicate an overload of people in the area? The only internet running devices right now are the Dish Hopper that shouldnt be doing anything, and that aforementioned printer, so I dont think I have a data leech hiding anywhere, and since it worked fine while I had the data token, it must not be anything to do with my modem or dish itself.
Hopefully it'll resolve itself soon though!
Edit: Just to note, on the last test that showed 29kB/s, I only did a 1MB download since the slowness hit, noticed that a forum was loading like it just woke up in 1994, gonna do some 3MB ones. Also nothing of note happened before it went back to the crazy slow. I was watching youtube videos in low quality this morning, but I wasnt at the computer or any internet device when the slowdown began. Also my state code is 24.1.1 Download Throttled
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Not sure when it started running correctly, but its been running well since yesterday, and my data turns over at midnight so that should work fine!
At this point with how its been going and what testing has been done, is it safe to assume that its not an issue with my equipment, or an issue with the entire Hughes system(communications with the satellite or something wrong at the ground station), and just that theres a heavy overload going on at certain times?
Its absolutely brutal, but if there is an overload, thats all there is to it
Not sure when it started running correctly, but its been running well since yesterday, and my data turns over at midnight so that should work fine!
At this point with how its been going and what testing has been done, is it safe to assume that its not an issue with my equipment, or an issue with the entire Hughes system(communications with the satellite or something wrong at the ground station), and just that theres a heavy overload going on at certain times?
Its absolutely brutal, but if there is an overload, thats all there is to it
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From what Liz says, it seems the issue is heavy traffic on the network. This will be very noticeable to you if you're in FAP.
From what Liz says, it seems the issue is heavy traffic on the network. This will be very noticeable to you if you're in FAP.
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