Forum Discussion
dhorwath
8 years agoSophomore
Slow speeds only in prime time hours
I see there's other complaints but I'm not sure what was resolved with this issue. I have the 15mg plan, using the HT1100 modem. In the mornings I get 20+ download speeds using testmy.net. Afternoo...
- 8 years ago
Amanda has been working on my issue behind the scenes, so I thought I'd come on and mention that we are working through it. The result is that I'll be switching to Gen 5 on a lower data plan than what I currently have. With the compression of data on streaming that is used on Gen 5, I should be able to stay within the 30g. Even if I go over 30g the throttled speed is better than what I have today so it's a no-brainer.
thanks Amanda!
dhorwath
8 years agoSophomore
here's the result this morning, http://testmy.net/db/6zjL81Vh3
it's been like this for a week now, fast in the mornings, but when I get home from work it's really slow
it's been like this for a week now, fast in the mornings, but when I get home from work it's really slow
- alfsly8 years agoFreshman
Was there any resolution, this is th exact same scenario as with me.
- dhorwath8 years agoSophomore
Amanda, did the engineers respond to my latest test?
If you want, I can be contacted at the phone number on my account.
It looks like I'm stirring up a hornets nest on here with others that must be on the same beam
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