The last 2 days buffering has become a problem.
8:30 Pm pst. Ok the next morning, now again, about 4 Pm pst. 8.25.2024 . There was sporadic service days before , it seems to be more frequent.
Speeds tests show 300 KPS or slower. What's up ?
Thanks
eco,
Thank you for reaching out! Are you still experiencing these speed issues?
Thanks,
Remy
Hi Remy, Yes still have a problem, I couldn't run a hughes speed test last nite , that bad. I ran 3 testmytest.com speed tests, the average was 280kps.
As you can see, there is still a problem. Thanks
eco,
Thank you for providing those speed test results! Upon taking a look into your account, it seems you're currently experiencing some alignment issues. This would likely explain the ongoing speed issues. We've decided as a courtesy to dispatch a technician to do a full review of your site due to this.
The tech will reach out to schedule and confirm the visit, so you can use that opportunity to reschedule if needed, alternatively you can reschedule online (https://my.hughesnet.com/support/faq/879/?Make%20changes%20to%20your%20upcoming%20appointment%20). Please let us know how the site visit goes!
Thanks,
Remy
Having poor performance with Hughes Gen 6 on my beam, speeds are below 1 Mp after noon , and unusable after 7 Pm, would downgrading to Gen 5 give me better performance?
I had better consistent over all speeds with Gen 5.
5 was better than 4 , but when 6 works well (at 4-5 Am) , but around noon, and especially evenings now , I cannot watch any youtube videos even at 250 dpi, the buffering problem.
Did Hughes exceed the capacity of the Gen 6 satellite on my beam (19) I think. N Ca. ? I had a call from Hughes, and a courtesy tech visit, I see very erratic performance, but evenings for a while now , and even other times, the performance was better with 5 ,much less, or no buffering. Just a question, anyone else have this?
