Forum Discussion
Email filter doesn't work
Trying to have emails recived on one Hughes address automatically forwarded to another Hughes address When I send an email from my main address to the forwarding address (both Hughes) it works correct...
The only conclusion I can come to at this point is that Hughes email filtering doesn't work on external accounts. Filtering works if I send an email from one of my Hughes addresses to another of my Hughes addresses, but it doesn't work when an external account sends an email to my Hughes account, I even tried filtering on To: and got the same results. In other words, if an email is received at the filtering account address that contains the email address of that filtering account in the To: field, then forward the email to my main account. Pretty ridiculous.
How are the emails being forwarded? If they are being forwarded as an attachment, no keyword filtering would work because the email would be as an embedded file (which is usually also base64 encoded, not searchable text), not the actual body of the email.
Also, if the provided email system isn't working correctly for you it may be wise to move to an external email system, such as gmail or outlook - as was suggested in various other email-related threads here... just my .02.
When I send an email from one Hughes account to the filtering account, it gets forwards back to the email account I sent it from as a forwarded email. I have no idea what it's doing with external accounts because they don't get forwarded. I don't want to use an external email.
I'm trying a couple of other things to see if they solve the problem. One is to use the New Filter option under More in the top bar menu where the filter fields are populated automatically; the second is to set the external email sender as "Always Allow" without being processed for Spam.
"I don't want to use an external email."
Read the room. It's been very strongly suggested that you look into a non-ISP provided email account. You may want to listen.
