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HughesNet Reps - Speed Testing Official Word

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Distinguished Professor IV

HughesNet Reps - Speed Testing Official Word

To help prevent any confusion, misinformation, incorrectly given speed troubleshooting steps and future disagreements, could you please verify and give official word that the required speed testing troubleshooting results for those seeking help via this support Community need to be from testmy.net and not from HughesNet's own speed test? 

 

Thank you.

 

@Amanda 

@Liz  


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
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Moderator
Moderator

Re: HughesNet Reps - Speed Testing Official Word

Great idea! Done.

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

View solution in original post

12 REPLIES 12
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Distinguished Professor I

Re: HughesNet Reps - Speed Testing Official Word

a sticky post would be nice...

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Distinguished Professor IV

Re: HughesNet Reps - Speed Testing Official Word


@maratsade wrote:

a sticky post would be nice...


Good idea.  Smiley Happy  

 

Actually, that's a great idea.  I don't know how many people are like me when it comes to support communities, but when I go to one for something I tend to peruse for a bit and search for posts that may apply to my issue or situation.  Having the speed testing protocol as a sticky post would definitely help people who do the same thing, so that when they create their post they already have a head start.  

 

I'd be happy to volunteer my speed testing macro for the instructions (the one I was testing earlier).  Though it's considerably longer than what's often posted, it's very thorough. If this and this, then proceed, and this is how you do it, and how you set up for it.   


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
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Distinguished Professor I

Re: HughesNet Reps - Speed Testing Official Word

I like searching for posts too, but I find it a lot easier if policies and procedures are on sticky posts.  I think your macro's fine and maybe that's what should be added to the collection of official sticky posts under Tech Support.  I would like the post to include an official pronouncement regarding the preferred testing method for this community, so there are no misunderstandings in future. 

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Distinguished Professor IV

Re: HughesNet Reps - Speed Testing Official Word

Agreed.  


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
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Re: HughesNet Reps - Speed Testing Official Word


@GabeU wrote:

To help prevent any confusion, misinformation, incorrectly given speed troubleshooting steps and future disagreements, could you please verify and give official word that the required speed testing troubleshooting results for those seeking help via this support Community need to be from testmy.net and not from HughesNet's own speed test? 

   Tweeeeeet!  Flag for moderator interference.  You should have just asked your question, without stating your own preverence.   Fifteen kudo penalty, replay down.   The five kudo penalty for not asking Damien is declined.  Smiley Embarassed)>

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Sophomore

Re: HughesNet Reps - Speed Testing Official Word

Only following for S&G

however what is the kudos penalty for leading the witness?

 


   Tweeeeeet!  Flag for moderator interference.  You should have just asked your question, without stating your own preverence.   Fifteen kudo penalty, replay down.   The five kudo penalty for not asking Damien is declined.  Smiley Embarassed)>


 

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Re: HughesNet Reps - Speed Testing Official Word


@vladams2015 wrote:

Only following for S&G

 

  Please refrain from the use of profanity on this forum.  Smiley Embarassed)>

however what is the kudos penalty for leading the witness?

 

None!   IMO there should be a 30 kudo penalty for all personal fouls like "Unnecessary Roughness".

 


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Distinguished Professor I

Re: HughesNet Reps - Speed Testing Official Word

Simon & Garfunkel is not profanity. Robot LOL

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Sophomore

Re: HughesNet Reps - Speed Testing Official Word


@gaines_wright wrote:

@vladams2015 wrote:

Only following for S&G

 

  Please refrain from the use of profanity on this forum.  Smiley Embarassed)>

Profanity? Can't a girl enjoy some Simon and Garfunkel while people battle ?