Forum Discussion

eco's avatar
eco
Junior
7 months ago

Slow Speeds What's Up ?

The last 2 days buffering has become a problem. 8:30 Pm pst. Ok the next morning, now again, about 4 Pm pst. 8.25.2024 . There was sporadic service days before , it seems to be more frequent. Speed...
Performance
slow
speeds
eco's avatar
eco
Junior
5 months ago

So the Gen 6 satellite cannot handle the congestion ?

Performance is very erratic, a test result of 12 Mps, inbetween .03 , .02 Mps. Is this how it will be?  My wife said maybe Sun spots ? , but the data shows the same speed problem weeks before, when it's bad, I cannot use the Hughes speed test, only Testmytest. Thanks ?

Remy's avatar
Remy
Moderator
5 months ago

eco,

 

Thank you for following up! As of this time, I haven't received additional updates. Our engineers are working to identify and resolve the area specific issue. We appreciate your patience and cooperation!

 

Thanks,

Remy

  • eco's avatar
    eco
    Junior
    5 months ago

    Remy- I look at the state codes when I have the .03 Mps and less sometimes earlier in the day now, even at 12 Pm. The speed is too slow for the Hughes test, so I use Testmytest, the results are nearly the same, but theirs does work. The state code is 0.0.0 , thanks for your reply. I am guessing I'm not the only one on this beam with the problem, why I posted in the discussion forum last nite.

    Thanks again 🙂