Forum Discussion
Sunlightbywheel
6 years agoSophomore
Slow speeds with HN9000
Hi, I had my modem changed out on 6-7-19 do to System Control Center web page not loading. That is fixed but still seem to be having problems. My speeds seem to be slow and and lot of time outs on...
- 6 years ago
Hi Sunlightbywheel,
The engineer made an adjustment on our side to try to help with your concerns. Let me know how it goes.
Liz
Moderator
No charge for you, we want to eliminate any possible root causes on site if we still need to escalate to our corporate engineers.
Sunlightbywheel
6 years agoSophomore
Liz,
Just an update on this. The technician was out today and checked some things from his phone. He said everything checked out and there was nothing more he could do.
Thanks again
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