Forum Discussion
Slow speeds with HN9000
Hi, I had my modem changed out on 6-7-19 do to System Control Center web page not loading. That is fixed but still seem to be having problems. My speeds seem to be slow and and lot of time outs on...
Hi Sunlightbywheel,
The engineer made an adjustment on our side to try to help with your concerns. Let me know how it goes.
Liz, I may have spoke to soon. Friday, when I wrote my speed was good, but it seems to have returned to the disapointing slow pace that it had been running.
Thanks again.
I will just wait until you hear something from the engineers.
Good morning Sunlightbywheel,
Thank you for this update, I've informed the engineers so they can try something else to address this concern. I'll post back once I get confirmation from engineering.
Your patience and understanding are much appreciated.
Hi Sunlightbywheel,
The engineer made an adjustment on our side to try to help with your concerns. Let me know how it goes.
Liz,
It is working good!
Thanks for all your help! It is greatly appreciated.
Good morning Sunlightbywheel,
Thank you for letting me know, I'm glad to hear that! Feel free to drop by the community again if you have any other concerns.
