Forum Discussion
Speed issues, can't stay on chat for Help
Last night DL was consistently under 1 mbps, up was 2.5 to 4 This morning, DL has ranged from sub 1 to 10. I have been on 4 chats and they just stop replying or disconnect. One rebooted modem a fe...
Hi bronccat,
Thank you for this information. I also noticed on your account that you've reached out to our corporate office, so yes, one of our corporate representatives will be in contact with you to address your concerns. I've shared this thread with him so that he has more details on the troubleshooting attempted thus far. I'll go ahead and close out this thread, as I'm sure our rep will provide you with a resolution.
Thank you for your cooperation and understanding.
-Liz
You're not a tech or a satellite communications expert; don't tell them how to run their business. They're trying to help you and all you do is bellyache about it.
maratsade
Kindly keep your opinion to yourself - and you certainly don't need to start telling me what to do. I'll $&,@ well express my angst at this situation and process if I so please. You are such a HN apologist.
I'd prefer that you recuse yourself from this conversation entirely after this and prior comments you've made. Don't need your static.
Kindly keep your opinion to yourself - and you certainly don't need to start telling me what to do. I'll $&,@ well express my angst at this situation and process if I so please. You are such a HN apologist.
I'd prefer that you recuse yourself from this conversation entirely after this and prior comments you've made. Don't need your static.
And as a fellow subscriber, I don't need your ill-mannered, entitled treatment of those who are trying to help you. This is a public place and you're making a fool of yourself in front of everyone. Kindly treat those who are trying to help you with respect.
Well @bronccat us spectators see you get played with, made to do useless test after test, tried to get bullied by those 2(which they do to everyone) and you still have not gotten any help at all. One frustration after another for the past 2 weeks. I would suggest screenshooting all of this thread and calling the fc* and put in a formsal complaining about the treatment you have gotten here. I am sure the federal agency that over looks companies like this would love to see how you have been treated. It is beyond ridiculous and uncalled for especially from people that do not even work for Hughes net. Shame on them and I wish you well, good luck hope they eventually help you.
The agency you mention has no jurisdiction on what customers post on a customer-to-customer site, so complaining about how others have responded to a post would go nowhere and make the complainant look ignorant and ridiculous. Bronccat has not been mistreated; it his him who has berated and mistreated others and he has been called out for it. He continues to make a spectacle of himself in public, and continues to refuse a proper troubleshooting procedure that is intended to help him. He's not in any way obligated to accept help, but he appears to want to have his issues resolved but insists on dictating how the reps and techs should do their jobs. Two weeks and 11 pages later, he's nowhere close to having the issue resolved, and he has only got himself to blame.
