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connection issues

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jrat
New Member

connection issues

I am getting daily connection issues. It'll say no internet connection at different times throughout the day. There is no dish obstruction nor has it been moved. The weather isn't a factor either because it will do it on a clear sunny day. My modem is a HT2010W. A printer & 2 iPhones are the only devices using the wi-fi. This is very frustrating. Can you give me any answers?

3 REPLIES 3
Damian
Moderator

@jrat,

 

Thank you for reaching out to us and I am sorry to hear this. I can run remote diagnostics to see what could be causing this. Please private message me the phone number associated with your account so I can locate you in the system and get started. Click this link to message me -Damian 

GabeU
Distinguished Professor IV

@GabeU

 

Thank you, it completely disappeared for me =). -Damian