Forum Discussion
Intermittent slow internet speeds, HIGH variations, occasionally unusable
Hi Wolf,
Thanks for posting and welcome to the community! I appreciate you running tests and providing many updates. Please check your private messages in the top right corner of the community page as I've sent you a PM to further address your concerns.
Your patience and understanding are much appreciated.
Update: Still slow internet speeds. After failed attempts at getting customer service, I have looked up providers in my area, and found DSL is now available at my location.
I have now ordered a DSL install next month, and am SEVERELY Dissattisfied with HughesNet on their customer support, and how this suddenly happened. 5 months of perfectly fine data, then suddenly ISDN is a better option? This makes me sick and now looking at the contract in efforts to waive the cancel fee.
There is no way that HughesNet is living up to their contractual obligations at this point. People, including myself, are having problems, and they just sweep it under the rug like it's no big deal. When I pay a large sum of money a month, I expect service that equals the amount I am paying for, not a [REDACTED] pushed hard up my [CENSORED]
If this all didn't happen, if their customer support was good, I would still be a customer... But instead people are just dollar signs to them it seems.
