Forum Discussion
bkeeper1
9 years agoJunior
Problem AGAIN with speed in evening!
.68 on your test a few minutes ago. Very slow in evening below 1.0 at times -- buffering, etc. check testmy site and your site the last couple of days. Speed acceptable in morning. I know traffic can hurt speed, but not to this extent. Can you help? or do I just have to put up with it? Hi Liz
Bkeeper
Bkeeper
bkeeper -our last discussion ended with upgrade and cancellation options. I have private messaged you about upgrading and what I can do for you.
Amanda
50 Replies
Replies have been turned off for this discussion
- AmandaModeratorHi Cliff
Got the call today that last night the work was completed on your beam. Any difference today? Seems we may have to wait until tonight to see if it has improved. I do hope their changes have had some effect.
Thanks
Amanda - bkeeper1JuniorGood morning Amanda;
Did not notice much of a change -- speed seems more erratic. Dropped to less than 1Mbs last evening. Check out the testmy page. I was trying to stream movies yesterday so that might have influenced the tests in the afternoon and early evening. But tests run later were isolated. We will see what happens over the weekend. I think they still have work to do.
One thing else I have noticed. I have not been getting the daytime speeds I used to get. (I believe I mentioned this before) I used to get 15 to 20 Mbs regular, now I,m lucky to get 12 or better. Don't know if this has a bearing on the problem or not? Like right now, it is 4-5 a.m. and I am only getting 7-11 Mbs. Should be much higher. Everything is off here, and there can't be much traffic.
Thanks for your help,
Clff - AmandaModeratorHey Cliff
Just looking at your overall chart I can see the top speeds have plateaued and gotten significantly lower. I've let the engineer on the case know about this and provided him the new data. Depending on where you live, we might be able to get you on Gen5 very soon and solve it that way.
Thanks
Amanda - bkeeper1JuniorHi Amanda;
Hope you had a good weekend. It has been pretty much the same here (with the connection speed) as it has been lately.. Sure hope this gets fixed soon. I have been running a lot of speed tests - so you can check those out on the testmy page.
Thanks,
Cliff- bkeeper1Junior
Have not heard from you. Still having same problem. What is happening? When is the new one going online or whatever? Would appreciate knowing you are still there.
Cliff
- bkeeper1Junior
Hi Amanda;Problem is getting WORSE - STILL NO SPEED IN EVENING!! I know you are busy - what with the changeover etc., but would appreciate it if you would at least wave as you go by. Any idea how much longer this is going to be? It is really getting old. Keep smiling -- things have to get better (I hope).
Thanks for your help
Cliff
.
.
- rluckenSophomoreI have the exact same issues. And the same run around.
Related Content
- 2 years ago
- 5 years ago
- 2 years ago
- 6 years ago
- 5 years ago