I still don't have issues doing partial edits, as long as I am careful and don't delete the trailing end that you can't see when doing a deletion of text... >.>
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Started the Nook back up after it had dropped off the network. The page was still open but had to go to the second page to log in and it returned to Tha main page. On my Samsung now. Had to go though the same routine to log in. Will see if it logs me out quickly.
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@Liz wrote: Hmm, we'll look into this too. Adding to our ever growing list. 🙂 Thanks for letting us know! LOL. Lithium reps will run out of the room very fast when they see the list. 🙂
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Yup, some replies didn't make it over. Here is a copy of Amanda's reply to you on the subject: Hi motobojo I suppose that is..good news? I use the same method Gwalk posted above - except on the last image, click the button next to "Use TurboPage server configured below" and use the following information: IP Address: 10.10.10.10 Port Number: 86 Many more transponders are closed or due to close for this system, so there is less and less support for it coming through. I hope this can keep your system functional until upgrade time - let me know if it gets to be bothersome again and I'll ask an engineer for their input. Thanks Amanda
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@GW wrote: Ok, I see what goes on. I have to click the message subject in my sent or inbox to expand the message and see all of it including the graphics. Then I can see a reply button as well as delete, friend and ignore buttons. You aren't alone. I took me a little searching to figure that out, too.
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Another added perk for mods with this new community is that we can see your HughesNet e-mail address in your profile, so no need to ask for a SAN or serial number. We can find you. 🙂 Case numbers are always welcome if a case needs particular attention.
When posts are reported, all those reports go to a place where we can work on addressing them.
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I thought that might be part of the problem, but I guess since the URL didn't change much I didn't give it enough thought while trying to figure out how to get in here. Thanks again
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Yes we can!
Here's how you can flag inappropriate posts:
Click on the three dots in the top right corner of the inappropriate post.
How to flag inappropriate posts
Then click on the "Report Inappropriate Content" option.
How to flag inappropriate posts
The mods will see your reports and address them as needed. This is intended to help keep the community atmosphere welcoming for visitors and conducive to learning. 🙂
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Yes, we're also excited to finally have a private messaging system with our new community!
Now there's no need to create new threads aim directly at individual users, just shoot a PM and you can have your side conversation in private. 🙂
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Now this is interesting... My Account > Settings > Video Data Saver... Don't know if that works with HT1x00 units, don't even know if it's functional yet... I also noticed they changed the name of the Hughesnet Status Meter to Usage Meter... I hope in a future version of the "Usage Meter" (Status Meter) we get options to enable/disable that and use the "snooze" feature easily in it, as well as on the mobile app. Would make couch watchers happy if they wanna stream something in 720p with out having to go through logon.
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Hi jwstephens Sorry to hear about this. If your payment failed to us, have you checked with your bank to see what is coming up on their end (reason or code for failure/decline)? Since you've had a tough time getting things straight over the phone, what happens when you put the information in yourself on our website? Thanks Amanda
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Good morning Andrew Thank you for your patience. Since I have to process the refund first, I need to wait until tomorrow morning to process the cancellation. You will not be billed any longer and the funds should reach your bank in a few days (card ending in 9151) Tomorrow I will post back and confirm I processed the cancellation. For your records, the case number which contains my notes and what I offered you is 102987107 Thanks again Amanda
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Hi japabozajii As Gwalk mentioned, your first thread is still open - feel free to reply to me there. https://community.hughesnet.com/hughesnet/topics/i-was-told-before-i-signed-up-for-this-service-that... Thanks Amanda
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Grenadier, It is not a direct correlation that you have to pay an early termination fee because your call was deleted. We do not store every call forever and a year is a bit of a stretch for us to be expected to hold it. Amanda
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Should. But unfortunately, as we all know, that often doesn't happen, and they don't learn the lesson until it's too late. And, also unfortunately, they're sometimes too set in their ways to listen to reason and reality when it comes to the net.
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I missed the launch. I completely forgot about it, then remembered it last evening. Ugh! I'm certainly glad that everything went to plan thus far. There are a few decent, short videos of the launch on YouTube.
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Glad you like it. It's a decent router with a fairly good range. My folks also have the same one and my stepfather can go anywhere in his two story house with his laptop. I've also found absolutely zero drop in speed between being directly connected and using this router.
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Sadly, yes. Things sure work slowly in the engineering and developer world. Just glad it is something that is more irritating than a really serious problem. Still would like for it to get fixed. Amanda says still being worked.
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I hear ya Gabe. The only real issue I have had with Hughesnet in over 12 years was billing related. It took ECC to get it resolved so the Billing Department holds a special place in m heart. If I found myself unable to process one-time only direct debit payments I would likely end my Hughes service and go with the poor DSL Frontier service that is available. It was my personal experience that having banking.credit info on file or giving out that data over the phone leads to a very difficult situation. That is my point of concern over not being able to process an advance payment under the "new and improved" pay site.
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Hi ljnich, Thanks for your feedback. Many things are being looked into based off of the response we've gotten from this new update. Can't say we'll specifically make everyone happy with the changes, however everything is being considered. - Chris
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