Good morning AcpResearcher, I see it's your first post here, so welcome to the community! I can help you understand your bill. The $4.72 is what you owe after all the discounts; mind you it doesn't include various taxes, which is why the total of your latest bill is $6.90. Follow this guide to review your bill details. If you'd like to receive e-mail and text notifications regarding your bill, you can manage your notifications by following these steps. Billing cycles typically start on the date of your installation, so in your case, it's the 27th. If you look at your bill, it will say in the top right corner that the Date Due is on the 27th. Credits will be applied as applicable, so while your ACP credit will continue being applied as long as the ACP exists and you don't try to apply ACP to another service, your other service credit ($20) is valid for the first 6 months of service. This is indicated in your bill details: Monthly Credit (1 of 6) So when you see that note on your bill read (6 of 6), you can expect your next bill to increase since that service credit has expired. The charges and credits you see on the current bill apply only to the current bill. Installation/activation fees are one time so you will not see that on future bills. Your service plan, lease, Express Repair Basic, and Norton 360 are all monthly fees and will be on all your bills moving forward. This is indicated on your bill under the Type column, it will say one time fee/one time credit/monthly fee/monthly credit. If you receive any discounts or credits that put your balance and bill in the negative (meaning nothing is owed), then yes that carries over to the next bill where it will be applied. So if you have a -$5 balance, and your next bill is $15, then you only pay $10 on the next bill. "can "online- 1"one time payments" billing be applied here under present circumstances as monthly "auto-bill" payments may be applied as discounts at time of billing.?." I'm sorry, I don't quite understand this question. One time payments are just that: a one time payment for a one time fee. An example of a one time fee would be if you bought Data Tokens. A monthly fee would be your lease fee. Both will be paid automatically as you are on auto-pay. The little blue ? next to anything is a tool tip and gives you additional information about whatever it's next to. So the one next to "Auto-pay enrolled" will give you additional info about auto-pay. I hope this answers your questions, let me know if I need to clarify anything else further. Thanks! -Liz
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