Once your system is installed, you're bound contractually and there is no grace period to cancel. Though satellite internet has limitations when compared to terrestrial internet, you can still maximise your potential. You should post your concerns under Tech Support, and be prepared to troubleshoot.
@corofin27214 wrote:
New to Hughesnet. Swapped provider because of advertised 25mbps. So far a joke. I'm sorry already and when I called support my disappointment only escalated. Don't think I'll recommend. Is there a grace period or am I stuck? One would think 30 days would be appropriate to cancel without a penalty.
YOU WOULD THINK HUGHESNEY WOULD WHANT TO ITS CUSTOMERS HAPPY NUT THEY DONT CARE I HAVE A 50 GIG ACCOUNT AND I CAN GET OVER .O52 AND IT RUNS THE METER DOWN IN ONLY 2 WEEKS AND I CAMT GET OUT OF IT
You run out of data because you use your data, dude. No one is using it for you.
It's a bit pointless to complain about your speed when you already did so in June, then just disappeared.
so slow the speed test timed out. my advice is just stop paying--document speeds below 25-which is everyday==go to court--judge judy will drill them. start a you tube channel snd show their ad and then your buffering
Slow speed ! How about no speed ! For the past 3 months i have been unable to access the internet between the hours of 4pm and 10pm East Coast Time and yet they just raised the price of the service by $30 ?
It'd be nice if the mods locked this thread, as it's derailed into a complaints thread -- this is not the purpose of this community.
SFXPHIL wrote:Slow speed ! How about no speed ! For the past 3 months i have been unable to access the internet between the hours of 4pm and 10pm East Coast Time and yet they just raised the price of the service by $30 ?
gw86054 wrote:so slow the speed test timed out. my advice is just stop paying--document speeds below 25-which is everyday==go to court--judge judy will drill them. start a you tube channel snd show their ad and then your buffering
@gw86054 wrote:so slow the speed test timed out. my advice is just stop paying--document speeds below 25-which is everyday==go to court--judge judy will drill them. start a you tube channel snd show their ad and then your buffering
And make sure to also show the part of the ad that says, "Speeds and uninterrupted use are not guaranteed."
Or the OP could simply go through the proper procedure to get help.
Don't pay, eh? Interesting advice. You evidently forget about a little thing called credit and the reports on such that follow you throughout your life. A collections ding on those reports does wonders for that credit.