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Any known issue for Northern California today - 66K downloads under FAP

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Any known issue for Northern California today - 66K downloads under FAP

Any other users here in Northern California struggling to even connect and do simple emails or web access.  

Today, under FAP, I am getting sub 100K downloads.  About same for uploads.

It is like pulling teeth today!!!

Unpluged modem... same.

Reception on dish is good, normal 120 or so.

Clear nice blue day here today.

Best I have seen today is 300K.  

Most all have been under 100.  YES.. under 100K.  It is getting really bad.

TJ

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Re: Any known issue for Northern California today - 66K downloads under FAP

Hi Thomas,

 

I just ran diagnostics on your site and it's working normally, it's just that the monthly data is depleted so speeds are reduced (currently seeing ~270k). Please keep in mind that while subject to the Fair Access Policy, these reduced speeds are further split up between all the devices on your network. 

 

A few options available of course, can try limiting to one device to see if there's a noticeable improvement, using a data token, or waiting until the data reset date.

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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Advanced Tutor

Re: Any known issue for Northern California today - 66K downloads under FAP

Oh... here are all my TestMy results.

And mistake... last was 62K. Not even 66.  

Oh where is that extra 4K I could use right now!

 

https://testmy.net/quickstats/macsociety

 

TJ

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Distinguished Professor III

Re: Any known issue for Northern California today - 66K downloads under FAP

Where is your gateway?

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Re: Any known issue for Northern California today - 66K downloads under FAP


@maratsade wrote:

Where is your gateway?


Howdy maratsade, been a while since I been here... hope you been good.

To answer your question... here is my info.

Satellite NameEchoStar-17-NADGateway ID3Beam ID19Outroute ID18

thx

TJ

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Distinguished Professor III

Re: Any known issue for Northern California today - 66K downloads under FAP

Hey macsociety, it's good to see you here, though I'm sorry you're experiencing such low speeds. 

 

 From the info you provided, I can't figure out where your gateway would be located. I get the gateway location from the "IP Gateway Association State" line in the System Status page of the SCC.   I was thinking maybe there was an issue at the gateway (which is in another state), such as weather or something with the gateway itself. 

 

I hope a rep can check for you. 

 

 

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Re: Any known issue for Northern California today - 66K downloads under FAP


@maratsade wrote:

Hey macsociety, it's good to see you here, though I'm sorry you're experiencing such low speeds. 

 

 From the info you provided, I can't figure out where your gateway would be located. I get the gateway location from the "IP Gateway Association State" line in the System Status page of the SCC.   I was thinking maybe there was an issue at the gateway (which is in another state), such as weather or something with the gateway itself. 

 

I hope a rep can check for you. 

 

 


Is this what you are looking for?

TJ

 

IP Gateway Association StateAssociated (Data IPGW - AMA19HNSIGW0205Adv)
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Distinguished Professor IV

Re: Any known issue for Northern California today - 66K downloads under FAP

@macsociety 

 

Your Gateway is in Amarillo, TX.


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
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Re: Any known issue for Northern California today - 66K downloads under FAP


@GabeU wrote:

@macsociety 

 

Your Gateway is in Amarillo, TX.


Cool to know.

Does this stay constant or changes?

Pretty sure I have had to see that before but I forget things from yesterday so don't recall last time I saw this info.

lol.

So guessing you need to see what gateway you are at and where you are to confirm weather in both places is good.

If you see a storm in Amarillo... then expect turbulence.

TJ

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Re: Any known issue for Northern California today - 66K downloads under FAP

Funny, after all day being a lame duck and less than 100k runs.. I just had a 700k download run... I will take it if she stays steady captain!

Will see.

Must admit 62k has been the lowest I have seen mine go for a bit since I 1st started with Gen 5 before coming from Gen 4.

I always get slow speeds still but if they can be at least 500s to 900k range I can get by for work.

These less than 100k is brutal I must admit and of course it comes when I have deadlines to meet.

Murphy's Law.

TJ

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Distinguished Professor III

Re: Any known issue for Northern California today - 66K downloads under FAP

The gateway doesn't change, so it'd always be Amarillo for you.  

Good to hear you got a bit higher speed. That 62 kbps is pretty rotten, around dialup speed. Smiley Happy