About maratsade

Hello all,   I have since resolved the original poster's billing concerns so I will be locking this thread. If you have concerns of your own, please start your own thread with as much detail (save for personal information) so we can best focus our efforts.   Your cooperation, patience, and understanding are much appreciated.     ... View more

Hi folks,   Thank you for your patience, while we finally got an explanation for the likely reason for the more frequent logouts:   Once a user has authenticated within the community it is largely controlled by the LiSESSIONID cookie. This cookie is considered a session cookie, so whenever someone closes their browser it is removed per the standard session cookie policies. When this cookie is removed due to the browser being closed you should find that you are logged out the next time you visit the community and will have to log in again.    This may also explain why this happens when users are closing their browser tabs depending on how their browser is configured, as browsers can be configured to delete cookies when a tab is closed.    Sessions will also automatically expire on their own within a community, which should be 2 hours for the HughesNet community (note: this is assuming the user didn't close their browser or clear their cookies). Session expiration will begin counting down based on the last action taken by a user. If the user takes some other action before 2 hours has passed their session should be "refreshed" and the count down will start again. This may explain the variance that some of the users are reporting from day to day as they may be active more one day than they are the other (e.g.: someone who is active over the course of a 12 hour period should stay logged in throughout that period, whereas someone who is active for 1 hour then inactive for 2 hours will have to log in again).    If you're experiencing log-out issues which aren't explained by the above, please post back describing your experience and include a time stamp and your time zone so that Lithium can check their logs.       ... View more

This is true I am in Mojave Desert california and we get reallly high hurricane winds over 100mph.  My hughesnet may slow down intermittently but there is really no effect at all since the high winds are isolated to my area.  Hughesnet only acted up when all of California was flooding from that huge rainstorm.  While a river ran through my driveway out to the street and sinkholes opened up several blocks away from here the hughesnet slowed down dramatically.   Since I never get dropped connection.  Mine is always on 24/7 with up to 5 people (1 computer 4 tablets) on at the same time and no problems except speed because of sharing. I have come to think that maybe Hughesnet satellite internet is specifically for us rural out in the deserts and mountains and wilderness's where no DSL or Cable TV is available but Hughesnet is.  I think the signal in a major city or town cant reach as easy the dish because of major interferance.  Where I am so isolated I have 0 interference from radio, cable tv or DSL.  We share a landline party type phone so nobody (10 People) all dropped landlines and have their cell phones only. so nobody has a landline out here anymore either.   Does anyone as rural as I am have the same meltdowns and speed problems as the rest of the people??  Are the people with the most problems in a major city or town??    You have to think in a city like Los Angeles your direct view of the sky is not so direct with all the activity in the skies above LA from LAX and every direction?? All the radio waves.  Your radio spectrum is totally full of activity all day every day as well.   There is alot to consider maybe hughesnet is truly meant for the ruralites instead of the suburbanites who should maybe stick to DSL service. something I know nothing about because I will never have it. ... View more

systemcontrollcenter.com > WiFi Settings > Advanced Setup > WIRELESS > Right side in the Wireless box, under 5Ghz check the DFS Enabled box > Save settings > Click Administration on Menu > Reboot   OR, change the channel selection from Auto to channels 36-48 or 149-165.  Some countries do not support WiFi channels 149-165 click Save Settings.   DFS Dynamic Frequency Selection is a mechanism that detects and tracks radar frequencies, changes 5g frequencies as to not cause interference with radar systems.    This is mainly for Europe, but depending the developers/manufacturers/inteded market etc, tyhere are "Holidays".   Seems to be broadcasting and has been stable for about a hour.  ... View more

Turns out my signal is CDMA which could be either Sprint or Verizon. Boost is the no-contract MVNO for Sprint and I could get 23gb of data from them for $50 a month. With 7 days left in my billing cycle, I have only used 7gb of my 24gb total data pool.   Cell signal booster is expensive but is also a one-time purchase. Comes with a 30 day return policy. And since I'm joined at the hip with Hughes until May 2018, I have plenty of time to figure all this out. ... View more

You may wish to read through or post in the Glasswire Community for related posts. https://forum.glasswire.com/latest   ... View more

@BirdDog wrote: Comodo has my vote and US based. I've never personally used Comodo, but I've read nothing but compliments about it from many people.  Most definitely one of the favorites and best rated.   ... View more

Hmm.   Perhaps my modem ate some bad bytes and got a temporary case of indigestion.   ... View more

I second @GabeU's sentiment!  ... View more

Voila   ... View more

My second month of Gen5 just started yesterday and I am not really liking the monthly limits.  With having kids under 17 here usage gets used fast... If the data is there they will use it, and dont realize or understand how much is being used and how much should be getting used.  At least the speeds are decent after going over the monthly usage.  In just 1 and a half days I am already down to 88% (2.4 GB / 20 GB) Anytime and 92% (4.2 GB / 50 GB) Bonus.  My nephews Playstation must still have alot of updates that are being downloaded.   I still dont like the 50 GB 2-8 usage,  with as many devices and all that will be used in no time.  I dont see any reason to upgrade to the 30 GB plan being the Bonus data is still only 50 GB.  I feel the Bonus data should go up with each plan.  10 GB plan should have 50 GB bonus,  20 GB should be around 75,  30 GB should be 75-100 GB.  ... View more

CAPS represent shouting, Arielgreen, and while you're clearly angry and frustrated, writing in all caps is rude. Personally, I think your issue with the refund needs addressing, but if you're rude and shouty people may not feel  motivated to help you.     ... View more

My bank has PDF statements too, as do my credit card accounts.  It's a very useful thing and it saves time, for sure! Maybe they'll add that in an upcoming site update. 🙂 ... View more

@ToddL wrote: Actually it did work, thanks for the tip! I'm glad it worked! ... View more

@Matt_Is_My_Name wrote: @BirdDog It is a pretty significant update. It adds a whole range of features to Windows 10, but each user will only care about a couple of them depending on their circumstances. It does have a handful of security patches which are necessary.   In all honesty I wouldn't call it a marketing thing. It really does offer a lot.   https://www.microsoft.com/en-us/windows/features I'm old, that stuff doesn't impress me. I have Classic Shell installed on my computers. I have old desktop style on all computers, no tiles, just icons. I'm a dying breed, it is OK, time marches on but going to stick with what I like and know. Android touch and swipe is fine on my phone and tablets but I like icons, mouse and old desktop style on PC. Hate tiles and touch on PC. I'm old. ... View more

Good morning Haroldo,   I'm so glad to hear this, thank you for sharing what you did before the system started working normally for you, I'm sure our engineers are interested in hearing this so I'll pass this up to them. We're already working on a software update for the modem to address this issue so that disabling UPnP won't be necessary in the future.    Please don't hesitate to drop by the community again if you have additional concerns.   ... View more

@Gwalk900 wrote: Streaming video on a data capped service reminds me of a Bugatti Veyron. The thing will go 253 miles per hour but will burn its entire 26 gallon fuel load in only 19 minutes. While it is possible, its just not practical. This cracked me up.  It's a good analogy for HD, although I personally don't see much difference between LD and HD, or maybe it just doesn't matter to me.  🙂  LD works just fine. ... View more

Another thing to consider is that look angle is considerably higher than the angle of the dish arm. (graphic courtesy of Alan)       ... View more

Done, and cheers!  ... View more

Hi Annie,   Thanks for posting. Our engineers are currently working on a new update to the Usage Meter. In the meantime, you should be able to see how many token bytes you have so far in the Support Center.    pipespinner, please check your PMs.        ... View more

"If you stop and think about it"   Well, that'd require not only stopping,but also thinking.  I can't do both at the same time....   I think another facepalm is in order, plus a forehead-to-desk maneuver.  i may need a medic.   Cheers, @C0RR0SIVE! ... View more