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About Aedan
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08-18-2017
05:54 PM
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07-09-2018
07:00 PM
I have been trying to connect a NightOwl wireless so I can catch my horse for foaling. It has been a nightmare and I still don’t have it.. after upgrading to 5gb.
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05-08-2018
04:57 AM
We are also in a rural area. Centurylink DSL is available though but only 1.75 down. Netflix is one of the most reliable streamers for us. However we don't stream anything after 8a. All streaming is done between 2a and 8a. Not the most convenient but any steaming done as you approach prime time is basically unwatchable.
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02-20-2018
07:34 AM
Hello, Since the customer who created this thread has already marked their issue as solved, this thread will be closed. We recommend BirdDog's suggestion to create a new post if you need individual assistance: https://community.hughesnet.com/t5/forums/postpage/board-id/TechSupport Thank you, Amanda
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01-10-2018
10:07 AM
Has anyone been able to solve the very poor phone service. My phone discontects during conversations. Its also verydificult to talk with people due to the your conversation breaking up. I have tried different phones corded and cordless and also different brands of phones. I have also reboted my modem. No Improvement. The problem is even worse at night between 7 pm and 11pm.
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12-28-2017
03:31 PM
Hi Houseburneddown,
Please check your PMs, I've sent you two messages addressing your concerns. I wish you the best of luck.
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08-24-2017
03:47 PM
1 Kudo
I'm going to lock this thread since you've confirmed we resolved your speed concerns. Feel free to start a new topic if you have other concerns with which we can help.
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08-06-2017
06:32 PM
1 Kudo
@Aedan wrote: Good Morning all and thanks for posting! Gabe, there was a technical issue at your gateway that affected your beam on 7/28. Arceus213, your beam was affected by severe weather on 7/28 and 7/29. Arceus213, I also pulled up your account to troubleshoot. Your system is showing state code 13.2.2. Please verify that the LAN cable on one end is connected to the LAN port on the back of the modem and the other end to your computer. Thanks. Actually, the ethernet cable is connected from the Hughesnet HT1100 Modem to the Linksys E2500 wireless modem. Unfortunately, I wasn't at my home during the week, so there was no computer turned on at the time. Other than that, the internet is working fine right now.
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08-05-2017
07:26 PM
1 Kudo
@David Clarke wrote: I was supposed to upgrade to Gen 5 today but the install tech was a no show! Really makes me mad since I had to take the afternoon off for nothing. I cancelled the upgrade and will stay with Gen 4 rather than spend more money with a company that takes my time for granted! Yep, that is unacceptable. I'd be pretty upset also. Hopefully they review that company/installer.
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07-27-2017
10:08 AM
1 Kudo
Good example of why it's always good to have things like compressors and heaters on their own service to the breaker box. The load when it kicks in probably dropped the line voltage below the threshhold that the modem's power supply required. Kind of like when your lights dim slightly when the air conditioner cycles on a hot day.
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07-21-2017
04:11 PM
2 Kudos
All is well now....Jared arrived on time, did an excellent job and we have the business computers back on line. Thanks for all the help.. Dale
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07-19-2017
02:18 PM
Hello mariamak123, Welcome to the Community and thanks for posting. Please check your messages in the upper right-hand corner as I have sent you more information to address your concerns. Thanks.
-Aedan
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07-16-2017
10:35 PM
2 Kudos
Thank you, Aedan. And thank much for welcoming me to the community as well. Everything seems to be working well now. Some materials needed to be replaced on the dish. Again, thank you! Jill
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07-03-2017
11:54 AM
@C0RR0SIVE You're correct on the i3 being the 3227u, but it's just over half the clock speed of the FX6100, and less than half when it comes to benchmarking. It's probable that the performance of the laptop, at least when it comes to things like opening and running basic programs and such, is faster due to it being more integrated. Feed it something more intensive and it will most likely fall behind the desktop, and quickly.
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06-28-2017
01:56 PM
Hello solidginger and BirdDog,
Thanks for posting. To expand on your answer BirdDog, yes, we still issue free monthly tokens to Gen 3 (HN7000s) customers. Thanks.
-Aedan
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