That's too bad that your issues weren't resolved. To cancel, you will need to call 866-347-3292. You may have to pay an early termination fee if you're still under contract. See http://legal.hughesnet.com/ServiceTermsAndConditions-current.cfm To avoid equipment charges, you will also need to return the equipment (modem, power pack, and the radio from the dish). You will get a kit to return the equipment when you cancel the account. ruggeri01 wrote: The modem was reset. Speeds are still horribly slow. Just as reference, I'm a Sr. Network Engineer, and I can assure you there is not an issue with my test systems. Multiple devices, multiple browsers. I can switch the same devices to a different network, and they all work fine. The download and upload speeds on this hughesnet system is basically unusable. I'm going to need to cancel this system.
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