About Remy

Remy

prsmart, Thank you for reaching out! We'd like to look into this a bit further for you to see what's going on. Please send me a PM here, and we can figure out what the issue is! Thanks, Remy

Cinnamonroll

Thank you! And yes power outages are a pain. Glad they got the power on before it got hot out!

Remy

Twhite10092, Thanks for reaching out and welcome to the HughesNet Community! I was unable to find the account connected to your Community profile, so please send a private message to this link, with your account number or phone number attached! Thanks, Remy

Remy

jolney, It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you. Thanks, Remy

Remy

jdmeth123, It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you. Thanks, Remy

Remy

Cstringer, Thanks for posting and welcome to the community! We'd love to help out, but I was unable to find the account attached to your Community profile. Please send a PM to this link with your account number or a phone number attached to the account! Thanks, Remy

Chargerdreamer

Remy and the team were able to fix my issue. It must have been something on the Hughes side. Thanks Remy for fixing

Remy

chrisb3127, It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you. Thanks, Remy

Remy

TDR, It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you. Thanks, Remy

Remy · ‎05-06-2021

ndjjrc007, It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you. Thanks, Remy

sdschell · ‎05-05-2021

Thanks Remy - I will let you know once I swap them out if it is back up.

Remy · ‎05-03-2021

jpgripp6934, It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you. Thanks, Remy

Remy · ‎04-26-2021

pitts2d, It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you. Thanks, Remy

Remy · ‎04-26-2021

CarlaB, It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you. Thanks, Remy

Remy · ‎04-15-2021

jpgripp6934, Thank you for posting! As maratsade stated, we're able to look into this for you, but we'll need a bit more information! Please send me a private message at this link with your account number or a phone number attached to the account! Thanks, Remy

Remy · ‎04-14-2021

Sh21, It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you. Thanks, Remy

Remy · ‎04-14-2021

mcmorgan, The problem was solved a couple of days ago, and I'm glad to hear it's working properly again for you! Please let us know if you have any issues of note in the future! Thanks, Remy

Remy · ‎04-12-2021

mglory, It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you. Thanks, Remy

Remy · ‎04-09-2021

devilbob, It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you. Thanks, Remy

Remy · ‎04-05-2021

jeremywolg, It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you. Thanks, Remy

hooterville · ‎03-26-2021

Thank you. It works now. Mary

Liz · ‎03-26-2021

Closing this thread since I haven't heard back from anyone here, but feel free to start a new thread if you have any other concerns. -Liz

Remy · ‎03-16-2021

sophyat, It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you. Thanks, Remy

maratsade · ‎03-12-2021

The reps here will not call you, but they may be able to reactivate your pin, give you a new pin, or contact the engineers again. Hope this gets solved for you quickly.

Remy · ‎03-08-2021

mabenavidesjr, I see it's your first post. Welcome to the Community! We'd definitely like to look into this, to see if there's a way we could get a resolution quicker than the escalation process. However, I was unable to find the account attached to your Community profile. Please send a PM to this link with your account number or a phone number attached to the account! Thanks, Remy

Remy · ‎02-25-2021

Colby, That's great to hear! All of the subsequent fees were waived, but please make sure you get that modem returned to avoid an unreturned equipment fee! I have one more quick question for you, as we've been getting a similar issue to yours recently and we're trying to take a look into it. Before this issue started occurring, did you lose power at some point? Thanks, Remy

hamradio · ‎02-24-2021

Hi Remy, Thanks for all... Performance is decent at this moment. Too bad, that historically, it does not last long. Hope a solution can be found! Woody

Remy · ‎02-22-2021

Dveggers, It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you. Thanks, Remy

Remy · ‎02-22-2021

dertroy, It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you. Thanks, Remy

bstracen · ‎02-18-2021

Thank you- i will retest this weekend-supposed to get up in the 60's temperature and snow will be gone. Will post results.

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Date Last Visited	Monday

About Remy

Re: Manage email accounts

Re: Power outage killed modem

Re: Cancel service

Re: Cannot send/receive texts

Re: Dynamic ip address

Re: Unable to connect to Internet. System, Transmi...

Re: Bounce back e-mails from all recipients

Re: Should I upgrade our HN9000 Business service?

Re: Data limits

Re: Upload speed

Re: No Internet/System light off

Re: voice service problems

Re: download content

Re: My bill just went up??

Re: tokens

Re: Ports 53 and 8883 are open

Re: Can't delete emails

Re: hidden agenda regarding grandfather clauses

Re: Slow, right out of the gate.

Re: Upload speeds typically < 0.5 MBs, Download sp...

Re: Email bouncing back from Comcast

Re: contact list

Re: The worst company ever

Re: speed test

Re: Modem installed in attic - slow to no connecti...

Re: No Internet Connection

Re: Log Delay Problem Continues

Re: HT2000W Lights Flashing

Re: I called in and my bill was suppost to be disc...

Re: I have low speeds