About C0RR0SIVE

Good morning 2Samantha,    Thank you for checking in with us. I've sent you a private message to address your concerns. Please check your PM by clicking the envelope icon in the top right corner of the community page.   ... View more

Hi Cliff,   It's been a time of a lot of transitions over here, both in the community and with the arrival of Gen 5. We're trying to move as many people off EchoStar 17 to the new satellite to improve service for all. Until then, there's not much more our network engineers can do, they have already performed capacity expansions on multiple beams for those on Gen 4.   Eventually things will settle down and the kinks will be worked out. There's still a lot of work needed behind the scenes just for the community, plus we're also working on other projects to better serve HughesNet subscribers. We trust the long time posters and experts here to educate the community, and hope that newcomers will gain that trust as well. I have hope and confidence, and we'll help them as best we can.    ... View more

"I do think, though, that they should at least have the description of the site (Customer to Customer Solutions) be a little more visible when one comes to the site.  You can see that description as a title of the page by your address bar, but nowhere on the home page itself, unless I'm simply missing it.  It's alluded to in the "Announcements", but it should be more plainly visible.  "   YES!  The new dynamic is not very clear as yet.  The info on the home page (https://community.hughesnet.com/) is:   Welcome to the new and improved HughesNet community! The HughesNet Community is here for you to find answers and ask fellow HughesNet subscribers for help. This is a great opportunity to discuss and share your expertise to enhance your HughesNet experience and that of fellow subscribers.   The info is there, but it's a tad vaguely expressed.    ... View more

@C0RR0SIVE wrote: Topics are more scarce these days as well, plus I have been too busy to be here as much as I once was. You are absolutely right. I imagine the other experts are also busy with life and stuff and have less time to spend here.  There's a lot less trolling too, which makes the board much calmer and the posts more infrequent. It's amazing how much the community changed overnight. ... View more

You do have to have a repoint. And the Modem will have have to be swapped again. Something about the SBC file on J1 is not compatable with J2. Even thou it is the same modem. ... View more

@Bob5 wrote: Hughesnet has been bragging for months that there were bigger data plans coming with Gen 5. So where are they? Data plans are no bigger then Gen 4. All the plans I see for my area are bigger than the Gen 4 plans. ... View more

I suspect there are minimal differences between the 2000 and 2000w in that respect. ... View more

@lighthope1 wrote: Well, I can say from experience that it is possible to upgrade to Gen 5, as I just did it.  Installer coming out in two days.   So best advice is to call and see what they say.   I chose the lease option as the person I talked to said that if something goes wrong with the modem, they would replace it for free.  I thought that was a good option as hardware always breaks down eventually.   Hopefully the ping times won't be so bad, as they are starting to creep up in the evening again. (1.8K last night.)   See you in the next generation. @lighthope1 wrote: Well, I can say from experience that it is possible to upgrade to Gen 5, as I just did it.  Installer coming out in two days.   So best advice is to call and see what they say.   I chose the lease option as the person I talked to said that if something goes wrong with the modem, they would replace it for free.  I thought that was a good option as hardware always breaks down eventually.   Hopefully the ping times won't be so bad, as they are starting to creep up in the evening again. (1.8K last night.)   See you in the next generation.   ... View more

Upgrade to GEN-5 went smoothly though the technician said he had to replace the dish because it was bent. I had it for years. Speed test: DOWNLOAD SPEED: 45.93 Mbps  I'm on BEAM 67. I'm in SE Ohio. Was told northern Ohio wasn't ready as not everything has been activated.  ... View more

@Liz wrote: You're right, BirdDog. I knew I saw options to Friend or Ignore someone, but I couldn't remember where. Turns out that currently you can see those options when you read someone's PM:   These buttons should also be on one's profile so that it's not necessary to send them a PM to see this screen, but I'm not seeing them.  I'll check on this too.   Sure enough, there it is. Thanks for helping me find Waldo, sure is kind of a hidden feature but at least I know it is there now. Some short messages I don't even click to open it as can read entire text without doing so. ... View more

I also want to give a big thumbs down for the new status meter. I've got my kids (10 and 13) trained to use to old status meter to monitor our usage, now that information is obscured in the new status meter.    Fortunately I still have a copy of the old status meter and will stick with that for as long as possible. ... View more

Yes, They got two beams on the southern part of Alaska. ... View more

@C0RR0SIVE wrote: Yeup, installed and running great... 🙂 I'm envious.  My install is scheduled for March 30th.  I can't wait!     I might have to remove a small tree (I'll know when the installer gets here and tells me), but such is the price we pay to have what we want.   ... View more

The site has underwent some changes. The biggest is that the Community no longer is one single page with the latest posts at the top. Instead if you move in one level deeper to the HughesNet Support Community level you will see that the former single webpage has been broken down to include six subcategories. If you select one of the six such as Tech Support you still find the latest topics at the top of the list begining after the pinned topics.       ... View more

I can't really answer the activation fees... I know the lease fee is higher since it's a wifi enabled modem ($5 more per month).  Home owners can easily install the HT2000W and get it registered if they currently have Jupiter One service with an HT1100/1000 and wish to stay on Jupiter One.  It's no more difficult than when the upgrade from the HT1000 to HT1100 occured. ... View more

Seems as if no one really knows the speed, though that answer sounds far more realistic. Hopefully within the coming days we'll see people post results. Hopefully we don't have dropped connections either, I know this is basically our version of Exedes liberty plan, and from what I read they have issues with dropped connections and extremely slow speeds during prime time. ... View more

Hughes will do what they have always done in regards to this I suspect, it will not extend, nor shorten your 2-year contract if you decide to later on go from lets say, the 10GB plan to the 30GB plan.  The only time the contract gets changed is when you have a new install/equipment put in. ... View more

Thank You ... View more

Its only that despite over 8000 posts, I feel like such a "freshman".    ... View more

I still don't have issues doing partial edits, as long as I am careful and don't delete the trailing end that you can't see when doing a deletion of text... >.> ... View more

@Liz wrote: Psst. You have an hour from posting to go back and edit.   Ah.  I didn't know there was an hour limit.  I have yet to run into a situation where I needed to go back and edit that much later since being on the new site, but it's still good to know that.    ... View more

Find out soon~!  Lost another two posts I made after waking up and being hazy minded. >.> ... View more

Hi C0RR0SIVE,   Good question. I'll check with Amanda to see what she did since she told me this morning she started using RSS feeds to track new posts. We'll also do some research if a single RSS feed for the entire community is an option.   ... View more

@GabeU wrote: That was the problem.  It's working fine, now.     I'm going to go back to using Google's DNS servers as the adapter on my desktop likes to change the DNS address multiple times if I have it set to automatic.  Locking in Google's DNS stops this from happening.   That's certainly not good, you really should try to dig deeper and find out why your computer keeps doing that...  It (the computer) should always depend on the DNS server built into your router, and the router should always be doing the lookup or responding with cached records. @GabeU wrote: That was the problem.  It's working fine, now.     I don't know what you mean about making sure that the local DNS server on my router lets me input my own records.  The only thing I changed in my router, regarding DNS, is changing its IPv4 DNS to Google's.   All consumer grade routers have a basic DNS server, but some more advanced ones will allow users to input their own DNS records, I highly doubt you have one that lets you do that though....  But, you could modify your hosts file so that the computer at least always knows where the address is... Just remember, by default most Hughesnet programs in use will look for systemcontrolcenter.com and if it can't resolve, it wont work. ... View more