Yes! In fact, this was the first *week* I've experienced these problems. It just suddenly happened and now, my service doesn't work in FAP at all - nothing loads without a dozen refreshes, and even then, doesn't load properly. Thank you so much for the refund! I'm so sorry about that. I should have known better than saying "agent" a dozen times on the phone, lol! I appreciate that help so much. And ah, alignment! I wonder what messed it up, but we did have a storm recently (the hurricane/tropical storm actually) that knocked down some branches. None were right on top of the dish, but I think maybe close enough to have hit it about - or maybe just the wind/rain messed it up. I haven't gotten a call yet, so hopefully soon! I appreciate this so much, I hope this solves my issues!
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